Operations Manager

2 months ago


Croydon, Greater London, United Kingdom Wates Group Full time

About the Role

We are seeking a highly skilled Operations Manager to join our team at Wates Group. As a key member of our Responsive Maintenance Division, you will be responsible for overseeing regional operations, building and sustaining a motivated team, and ensuring all contracts meet high standards in terms of KPIs, Health & Safety, and overall client expectations.

Key Responsibilities:

  • Operational Leadership: Oversee all regional operations, including project setup, production control, and regular productivity assessments.
  • Team Management: Build and sustain a motivated team, ensuring effective communication and collaboration.
  • Client Relationships: Cultivate relationships with key clients to ensure contract alignment with briefs and expectations.
  • Project Acquisition: Secure projects by expanding industry contacts and contributing to tender strategies.
  • Supply Chain Management: Collaborate with supply chain partners to guarantee compliance before project initiation.
  • Financial Management: Approve financial forecasts and provide accurate cost planning information.
  • Operational Excellence: Promote compliance and operational excellence across all levels of the division.

Requirements:

We are looking for individuals with experience in managing maintenance teams and projects, overseeing all stages from bidding to handover within set timelines and budgets. Successful candidates should possess the ability to lead and influence effectively, develop relationships for future prospects, and demonstrate proactive risk management.

About Wates Group

Wates Group is a renowned family-owned company specializing in development, construction, and property maintenance. With a rich history spanning over 125 years, we are dedicated to 'reimagining places for people to thrive' through our commitments to sustainable communities, environmental protection, and inclusive work environments.

Awards and Recognition:

  • BEST PROJECT - Inside Housing Development Awards
  • WINNER Construction News Awards
  • GOLD AWARD - Investors in People 2022
  • GOLD AWARD - Considerate Constructors Schemes (CCS) National Site Awards
  • TOP 50 EMPLOYERS: 2022 Top 50 Employers for Women
  • WINNER Working Families Best Practice Awards


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