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Team Administrator Assistant

2 months ago


Cambridge, Cambridgeshire, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary: We are seeking a highly organized and personable Team Administrator to support our Customer Services team. The ideal candidate will have administration or customer service experience, preferably in a charity or housing organization.

Key Responsibilities:

  • Support the Customer Services team with various administration tasks, including managing inboxes, downloading reports, and creating work orders.
  • Provide excellent customer service, responding to incoming telephone calls and emails in a timely and professional manner.
  • Liaise with surveyors for inspection orders and support benefits and universal credit portals.
  • Update housing management systems and perform other administration tasks as required.

Requirements:

  • Administration or customer service experience, preferably in a charity or housing organization.
  • Highly organized, personable, and an excellent communicator.
  • Proven ability to work proactively to deliver exceptional results.
  • Reliable, committed, and able to work autonomously and as part of a team.
  • Highly IT literate.

What We Offer:

  • A competitive hourly rate of circa £15.72 per hour.
  • A full-time role with 37 hours per week, Monday to Thursday 8:30-4:45pm and Friday 8:30-4:15pm.
  • Free parking and a great opportunity to work with a fantastic team in a role where you can really add value and make a difference.

About Us: Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.