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3rd Line Support Specialist

2 months ago

Hebburn, South Tyneside, United Kingdom Tennex Recruitment Solutions Full time

Job Summary:

Tennex Recruitment Solutions is seeking a highly skilled and experienced 3rd Line Support Specialist to join our team. As a key member of our technical unit, you will serve as the primary technical lead for client networks, servers, and third-party services.

Key Responsibilities:

  1. Provide advanced technical support for complex network and server issues.
  2. Collaborate with cross-functional teams to resolve technical issues and improve overall system performance.
  3. Develop and implement technical solutions to improve network and server efficiency.
  4. Stay up-to-date with the latest technology trends and advancements in the field.
  5. Travel to customer sites throughout the UK may be required.

Requirements:

  1. Strong understanding of network connectivity principles, including TCP/IP, VLANs, switches, routers, and firewall security.
  2. Proficiency in VMware vSphere 4/5 & Hyper-V, as well as competence in backup management.
  3. Expertise in Windows Server OS (2012, 2016, 2019), Microsoft Exchange, SQL, and Active Directory.
  4. Knowledge of Microsoft solutions, including Microsoft 365, Azure, and SharePoint.
  5. Good supporting knowledge with Data Centre Environment, on-premises environments, and Azure environments.

What We Offer:

  1. Hybrid working model.
  2. Salary of GBP40,000-GBP50,000 depending on experience.
  3. Company car or allowance.
  4. 23 days starting annual leave (plus bank holidays) contribution 1 day a year free
  5. Contributory pension scheme.
  6. Excellent learning and training opportunities.
  7. Free parking.
  8. Perk scheme and vouchers.

About Us:

Tennex Recruitment Solutions is a premier Managed Service Provider (MSP) at the forefront of delivering tailored IT solutions for businesses in the science sector. We specialize in life science companies deeply engaged in modern technology and are committed to providing exceptional services that optimize performance, security, and efficiency in IT environments.