Business Change and Communication Specialist

4 days ago

London, Greater London, United Kingdom UK Power Networks Full time
Change Management and Communications Role

This role will report to the Project Delivery Lead and work within the Strategy & Regulation directorate based in our London office. You will be a permanent employee with a salary of £44,000.00 and a bonus of 7.5%. This role can offer blended working after a probationary period (6 months) - 3 days in the office and 2 remote.

We provide additional benefits, including:

  1. Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
  2. Tax efficient benefits: cycle to work scheme
  3. Season ticket loan
  4. Occupational Health support
  5. Switched On – scheme providing discount on hundreds of retailers products.
  6. Discounted access to sports and social clubs
  7. Employee Assistance Programme.

Job Purpose

You will help ensure that our business-wide process and system refresh projects are successful by increasing employee adoption and usage. You will focus on the people side of change, which involves supporting people to adopt the business processes changes, new applications, and technology.

With a background in Change Management, you will work with the Project Delivery Lead to deliver the Change Management strategy, collaborate with important partners/champion networks, and develop support materials. You will also use your experience developing communications to create comms content which will reach all areas of the business.

Key Responsibilities

  1. Coordinate specific change management projects, as defined in the Change Management Plan.
  2. Update the Change Management and Comms Plan with the important partners.
  3. Support communication efforts by developing important communications.
  4. Assess the change impacts by conducting impact analyses, assessing change readiness, and identifying important partners.
  5. Support training efforts by documenting requirements, supporting the delivery of training programmes.

Main Working Relationships

  1. All team members within the Business Improvement team.
  2. Business Managers.
  3. IT Support team.
  4. Project Evolve Project Team.
  5. Project team members.

Requirements

  1. Experience with change management processes.
  2. Change Management certified (e.g. Prosci or APMG).
  3. Create a variety of communications, including:
    1. Presentations.
    2. Videos.
    3. Social media.
  4. Create messages to communicate with a variety of audiences.
  5. Maintain productive working relationships with a variety of partners, across multiple levels.
  6. Root cause analysis skills.
  7. Team player.
  8. Project management skills to manage change projects.
  9. Experience with large organisational changes.
  10. Experience in utilities.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control, and those who might be affected by the work undertaken, i.e. public, visitors, and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence, and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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