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Automotive Senior Service Advisor
2 months ago
Automotive Senior Service Advisor
We are seeking a highly skilled and experienced Automotive Senior Service Advisor to join our team at Cars2 Ltd. As a Senior Service Advisor, you will play a crucial role in driving our business forward by providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:
- Provide expert advice and guidance to customers on their vehicle maintenance and repair needs
- Maintain accurate and up-to-date customer records and database
- Work closely with our sales and service teams to ensure a cohesive and customer-centric approach
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- Proven experience in the automotive industry, with a strong background in customer service and sales
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Language: English (en-US)