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Automotive Senior Service Advisor

2 months ago


Wakefield, Wakefield, United Kingdom Cars2 Ltd Full time

Automotive Senior Service Advisor

We are seeking a highly skilled and experienced Automotive Senior Service Advisor to join our team at Cars2 Ltd. As a Senior Service Advisor, you will play a crucial role in driving our business forward by providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Provide expert advice and guidance to customers on their vehicle maintenance and repair needs
  • Maintain accurate and up-to-date customer records and database
  • Work closely with our sales and service teams to ensure a cohesive and customer-centric approach
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • Proven experience in the automotive industry, with a strong background in customer service and sales
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Language: English (en-US)