Service Advisor

5 days ago


Wakefield, Wakefield, United Kingdom Sytner Group Full time

About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the highest level of care and attention.

Your Key Responsibilities

  • Provide outstanding customer service and support to our customers, ensuring that their needs are met and exceeded.
  • Act as the primary point of contact for customers, responding to their queries and concerns in a timely and professional manner.
  • Work closely with our technicians and workshop team to ensure that vehicles are serviced and repaired to the highest standards.
  • Liaise with customers to discuss their vehicle's maintenance and repair needs, providing expert advice and guidance.
  • Ensure that all customer interactions are handled in a professional and courteous manner, maintaining a positive and respectful attitude at all times.

About You

We are looking for a highly organized and administratively skilled individual who is able to work in a fast-paced environment. As a Service Advisor, you will be responsible for managing multiple tasks and priorities, ensuring that all customer interactions are handled efficiently and effectively.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth and progression.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
  • The opportunity to work with a leading automotive retailer, with a reputation for excellence and customer satisfaction.

Why Sytner Group?

We are a company that values our employees and is committed to creating a positive and inclusive work environment. We offer a range of benefits and perks, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a comprehensive training and development program.

Our Values

We are passionate about delivering exceptional customer service and creating a positive experience for our customers. We value our employees and are committed to creating a supportive and inclusive work environment. We believe in continuous improvement and are always looking for ways to innovate and improve our services.


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