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Service Advisor

2 months ago


Wakefield, Wakefield, United Kingdom Sytner Group Full time

About the Role

We have an exciting opportunity available for a motivated Service Advisor to join our team at Sytner Group. As a Sytner Service Advisor, you will be the vital link between our customers and our workshop, providing outstanding customer care and ensuring seamless communication throughout the vehicle servicing process.

Your Key Responsibilities

  • Inform and consult with customers on vehicle servicing, providing expert advice and guidance.
  • Liaise with technicians and workshop control to ensure vehicles are ready on time and meet customer expectations.
  • Provide exceptional customer service, building rapport and identifying customer needs.
  • Offer expert advice on our products and services, driving sales and customer satisfaction.

About You

We welcome applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and manufacturer courses. Ideally, you will have excellent organisational and administrative skills, good attention to detail, and a strong customer service background.

Why Sytner Group?

We offer an industry-leading benefits package, including enhanced holiday entitlement, maternity and paternity pay, career development opportunities, and recognition of long service. Our values and working environment prioritize respect, inclusivity, and employee well-being.

Our Commitment to Diversity and Inclusion

We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds. You have the right to ask for changes or adjustments to job interviews and the recruitment process.