Automotive Customer Service Specialist
5 days ago
Basic Salary: UP TO £25,500
On-Target Earnings: CIRCA £33,000 OTE
C&B Recruitment is actively seeking an experienced Automotive Customer Service Specialist to become a vital part of a thriving aftersales team.
Role OverviewThe successful candidate will be responsible for delivering exceptional service to customers, ensuring a smooth experience from vehicle drop-off to handover.
Key Responsibilities- Welcoming customers upon arrival and providing a seamless service experience.
- Scheduling customer vehicles for maintenance, inspections, and repairs.
- Keeping customers informed about the status of their vehicles, authorizing additional work as necessary, and following up on potential extra services.
- Coordinating with the Workshop, Parts, and Sales departments to guarantee timely vehicle readiness.
- Promoting additional services, parts, and accessories to enhance customer satisfaction and business growth.
- Proven experience as a Service Advisor or in a similar role within the automotive sector.
- Background in an aftersales environment is essential.
- A valid driving license is mandatory.
- A consistent and stable career history is preferred.
If you possess the necessary qualifications and are interested in this opportunity, please reach out to C&B Recruitment for further details.
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