Current jobs related to Customer Service Director - Wakefield, Wakefield - Hays Specialist Recruitment Limited
-
Logistics and Service Director
2 weeks ago
Wakefield, Wakefield, United Kingdom Smartsearch Recruitment Full timeJob Title: Logistics and Service DirectorJob Summary: We are seeking a highly skilled Logistics and Service Director to lead our Customer Service team, Project Support Coordinators, and the Maintenance and FM team.Key Responsibilities:Manage end-to-end customer support throughout the contract.Enhance processes and uphold high service standards...
-
Director of Quality Excellence
2 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryYorkshire Ambulance Service NHS Trust is seeking a highly experienced and skilled professional to fill the role of Associate Director of Quality Improvement. This position is critical to the delivery of our five-year strategy and will play a key role in shaping and implementing Trust-wide Quality Improvement plans.Main ResponsibilitiesThe...
-
Director of Quality and Improvement
2 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAbout the RoleWe are seeking an experienced and skilled Director of Quality and Improvement to join our team at Yorkshire Ambulance Service NHS Trust. As a key member of our Quality and Professional Standards Directorate, you will provide leadership and expertise to drive quality improvement across the organisation.Main ResponsibilitiesYou will be...
-
Associate Director of Quality Improvement
4 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryWe are seeking an experienced Associate Director of Quality Improvement to join our team at Yorkshire Ambulance Service NHS Trust. This is a key leadership role that will play a central part in shaping and implementing our Trust-wide Quality Improvement plans.Main ResponsibilitiesThe successful candidate will be a member of our Quality &...
-
Associate Director of Quality Improvement
4 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryWe are seeking an experienced Associate Director of Quality Improvement to join our team at Yorkshire Ambulance Service NHS Trust. This is a key leadership role that will play a central part in shaping and implementing our Trust-wide Quality Improvement plans.Main ResponsibilitiesThe successful candidate will be a member of our Quality &...
-
Associate Director of Quality Improvement
3 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryWe are seeking an experienced Associate Director of Quality Improvement to join our team at Yorkshire Ambulance Service NHS Trust. This is a key leadership role that will play a central part in shaping and implementing our Trust-wide Quality Improvement plans.Main ResponsibilitiesThe successful candidate will be a member of our Quality &...
-
Associate Director of Quality Improvement
3 weeks ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryWe are seeking an experienced Associate Director of Quality Improvement to join our team at Yorkshire Ambulance Service NHS Trust. This is a key leadership role that will play a central part in shaping and implementing our Trust-wide Quality Improvement plans.Main ResponsibilitiesThe successful candidate will be a member of our Quality &...
-
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob SummaryWe are seeking an exceptional Associate Director of Quality Improvement to join our team at Yorkshire Ambulance Service NHS Trust. This key leadership role will play a vital part in shaping and implementing our Trust-wide Quality Improvement plans.Main ResponsibilitiesAs a member of the Quality & Professional Standards Directorate, you will...
-
IT Director
1 month ago
Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full timeIT Director Job DescriptionAre you a seasoned IT leader with a passion for driving digital transformation in a fast-paced business environment?We are seeking an experienced IT Director to lead our digital change initiatives, while continuing to focus on operational IT service delivery. Our company is committed to investing in world-class, customer-driven IT...
-
IT Director
1 month ago
Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full timeIT Director Job DescriptionAre you a seasoned IT leader with a passion for driving digital transformation in a fast-paced business environment?We are seeking an experienced IT Director to lead our digital change initiatives, while continuing to focus on operational IT service delivery. Our company is committed to investing in world-class, customer-driven IT...
-
IT Director
1 month ago
Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full timeIT Director Job DescriptionAre you a seasoned IT leader with a passion for driving digital transformation and delivering business value through technology?We're seeking an experienced IT Director to lead our digital change initiatives, while continuing to focus on operational IT service delivery. Our organisation is committed to investing in world-class,...
-
Branch Director
2 weeks ago
Wakefield, Wakefield, United Kingdom Huws Gray Group Full timeWe are seeking a Branch Director to lead our team at Huws Gray Wakefield.The ideal candidate will have excellent leadership skills, be knowledgeable about the industry, and passionate about their role.As a Branch Director, you will be responsible for supporting your team in driving customer sales, developing business opportunities, and ensuring the branch...
-
Branch Director
2 weeks ago
Wakefield, Wakefield, United Kingdom Huws Gray Group Full timeWe are seeking a highly skilled Branch Director to lead our team at Huws Gray Wakefield.The ideal candidate will have excellent leadership skills, be knowledgeable about the industry, and passionate about their role.As a Branch Director, you will be responsible for supporting your team in driving customer sales, developing your colleagues, and ensuring the...
-
IT Director
1 month ago
Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full timeIT Director Job DescriptionAre you a seasoned IT leader with a passion for driving digital transformation and delivering business value through technology?We're seeking an experienced IT Director to lead our digital change initiatives, while continuing to focus on operational IT service delivery. Our organisation is committed to investing in world-class,...
-
Branch Director
1 week ago
Wakefield, Wakefield, United Kingdom Huws Gray Group Full timeWe are seeking a skilled Branch Director to lead our team at Huws Gray Wakefield.As a Branch Director, you will be responsible for driving customer sales and delivering outstanding branch performance. You will also develop your colleagues to their full potential, demonstrating excellent leadership and being approachable, knowledgeable, and passionate about...
-
Customer Service Representative
2 months ago
Wakefield, Wakefield, United Kingdom Page Personnel Sales Full timePermanent Customer Service Executive Position in Wakefield **Job Summary** Page Personnel Sales is seeking a skilled Customer Service Executive to join their team in Wakefield. As a Customer Service Executive, you will be responsible for handling a range of automotive queries over the telephone, providing a high-end service to customers. **Key...
-
Sales Director
3 weeks ago
Wakefield, Wakefield, United Kingdom Harrison Scott Associates Full timeJob Title: Sales DirectorWe are seeking a highly skilled Sales Director to join our client, a leading provider of print solutions to local, national, and international brands. As a Sales Director, you will be responsible for forging strong relationships with clients and developing the skills of the sales team to drive business growth.Key...
-
Sales Director
3 weeks ago
Wakefield, Wakefield, United Kingdom Harrison Scott Associates Full timeJob Title: Sales DirectorWe are seeking a highly skilled Sales Director to join our client, a leading provider of print solutions to local, national, and international brands. As a Sales Director, you will be responsible for forging strong relationships with clients and developing the skills of the sales team to drive business growth.Key...
-
Medical Director
2 weeks ago
Wakefield, Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full timeThe Mid Yorkshire Teaching NHS Trust is seeking a highly skilled and experienced Medical Director to lead our Emergency Services department. The successful candidate will be responsible for ensuring the delivery of high-quality patient care in the most efficient and productive way for our staff and patients.The main duties of the post will include:Outpatient...
-
Customer Service Ambassador
2 weeks ago
Wakefield, Wakefield, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at The Rank Group. As a Customer Service Ambassador, you will be the face of our company, providing exceptional customer service and ensuring that our customers have an unforgettable experience.Key ResponsibilitiesProvide exceptional customer...
Customer Service Director
2 months ago
Hays Specialist Recruitment Limited is seeking a seasoned Customer Service Manager to lead our customer service team. As a key member of our organization, you will be responsible for developing and implementing customer service strategies that drive exceptional results.
Key Responsibilities- Team Leadership: Manage and oversee the daily operations of the customer service team, ensuring high performance and productivity.
- Service Strategy: Develop and implement customer service policies and procedures that align with our company's vision and values.
- Training and Development: Train, mentor, and support team members to enhance their skills and knowledge, promoting a culture of continuous improvement.
- Customer Engagement: Handle escalated customer enquiries and resolve complex issues, ensuring a positive and satisfying experience for our clients.
- Performance Metrics: Monitor and analyze customer service metrics to identify areas for improvement and implement data-driven solutions.
- Collaboration: Collaborate with other departments to enhance the customer experience and drive business growth.
- Work Environment: Maintain a positive and motivating work environment that fosters open communication, teamwork, and a customer-centric mindset.
- Leadership Experience: Proven experience as a Customer Service Manager in a manufacturing environment is essential.
- Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire team members.
- Communication: Excellent communication and interpersonal abilities, with the ability to build strong relationships with customers and colleagues.
- Problem-Solving: Problem-solving aptitude and a customer-focused mindset, with the ability to analyze complex issues and develop effective solutions.
- Technical Skills: Proficiency in customer service software and tools, with the ability to adapt to new technologies and systems.
- Pressure Management: The ability to work in a fast-paced environment and handle pressure, with a calm and composed demeanor.
- Competitive Salary: A competitive salary and benefits package that reflects your value to our organization.
- Professional Growth: Opportunities for professional growth and development, with a focus on continuous learning and improvement.
- Supportive Environment: A supportive and collaborative work environment that fosters open communication, teamwork, and a customer-centric mindset.
- Impact: The chance to make a significant impact on our customer service operations and drive business growth.
