Senior Client Relationship Manager
3 weeks ago
Location: South Wales (remote with travel for client engagements)
About Cenergist: At Cenergist, we specialize in delivering energy and water efficiency solutions. Our comprehensive approach guides clients from initial concepts to measurable outcomes, enabling them to achieve their sustainability and Net Zero objectives.
Our Reputation: Cenergist has built a strong reputation in the UK as a preferred partner for the public sector, utilities, and commercial enterprises, recognized for our commitment to quality and performance.
Our Values: Our achievements are driven by our core values, which emphasize quality, collaboration, mutual support, and a commitment to innovation.
We are currently seeking a Senior Client Relationship Manager to join our team on a permanent, full-time basis.
Benefits:- 25 days of annual leave (plus Bank Holidays)
- Reimbursement for mileage and travel expenses
- Flexible and hybrid working arrangements
- Company pension plan
- Cycle to work initiative
- Life insurance coverage
- Wellness program
- Complimentary parking
If you possess experience in customer or account management, this role presents an excellent opportunity to engage in a dynamic environment with our leading organization.
Join a Forward-Thinking Company: You will be part of a progressive company that is pioneering new technologies and promoting sustainable solutions in energy and water efficiency, positioning you for professional development and growth.
Engaging Work Environment: With a solid reputation for service excellence and an impressive product range, you will enter a role characterized by satisfied clients and innovative projects, ensuring an engaging and straightforward work experience.
Key Responsibilities:
- Provide essential client management services for significant energy projects in South Wales, focusing primarily on local authority clients.
- Ensure that our key clients are satisfied with their services and that all contract elements are executed smoothly, addressing any issues promptly.
- Engage with clients throughout all phases of project development, serving as the primary contact for inquiries in designated regions, and collaborating closely with our engineering and operations teams for seamless contract execution.
- Develop new project commercial opportunities and explore further prospects with clients.
- Participate in regular project progress meetings with clients.
- Offer consistent updates and support to the Head of Customer Experience.
- Assist the Delivery and Finance teams as needed.
Qualifications:
- Experience in customer or account management.
- This role may also be referred to as Account Manager, Client Account Manager, Client Relationship Manager, Account Support Manager, or Strategic Account Manager in other organizations.
We invite you to consider this engaging opportunity as a Senior Client Relationship Manager with Cenergist, where you can contribute to our mission of innovation, quality, and collaboration.
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