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Internal Sales Engineer

2 months ago

Redditch, Worcestershire, United Kingdom Recra Consulting Full time
About the Role

We are seeking a highly skilled Internal Sales Engineer to join our team at Recra Consulting. As a key member of our Sales office, you will play a vital role in serving as the primary point of contact for customer inquiries, preparing quotations, processing sales orders, and providing technical assistance related to our mechanical geared product range.

Key Responsibilities
  • Customer Liaison: Act as the primary liaison for customer inquiries, ensuring prompt and accurate responses to meet their needs.
  • Quotation and Order Processing: Collaborate in the preparation of quotations and efficiently process sales orders, utilizing our SAP based order entry system.
  • Technical Support: Address technical inquiries from customers and colleagues, providing expert assistance and guidance.
  • Communication and Administration: Demonstrate excellent communication skills, both in written and verbal form, with fluency in English being essential. Utilize computer literacy and proficiency in Microsoft Office applications, particularly WORD and EXCEL.
  • Customer Follow-up and Record Keeping: Undertake duties such as proactive customer follow-ups, order tracking, and maintaining accurate records of interactions in a timely manner.
Candidate Requirements
  • Technical Background: Possess a solid mechanical engineering background and familiarity with a technical sales office environment.
  • Continuous Learning: Display an inclination for continuous learning and professional development.
  • Computer Skills: Demonstrate proficient computer skills, with the ability to adapt to new software systems.
  • Communication and Interpersonal Skills: Exhibit exceptional telephone etiquette and the ability to build rapport with customers and team members.
  • Teamwork and Adaptability: Willingness to undergo training as required and perform in a deadline-driven and fast-paced office environment. Ability to integrate well with both a small local team and a geographically dispersed national team.
About Recra Consulting

At Recra, we are committed to establishing and building long-lasting relationships with our clients and candidates. We take a proactive approach to recruitment, working closely with our candidates and clients to understand their needs and preferences. Our team is dedicated to providing exceptional service and support, ensuring a congenial connection between our clients and candidates.