Internal Sales Engineer

2 days ago

Redditch, Worcestershire, United Kingdom Recra Consulting Full time
Internal Sales Engineer

At Recra Consulting, we are seeking a highly skilled and motivated Internal Sales Engineer to join our dynamic Sales team. As a key member of our team, you will play a vital role in serving as the primary point of contact for customer inquiries, both over the phone and via email.

Key Responsibilities:
  • Customer Liaison: Act as the main point of contact for customer inquiries, ensuring prompt and accurate responses over the phone, through email, and via internet channels.
  • Quotation and Order Processing: Collaborate in the preparation of quotations and efficiently process sales orders, utilizing our SAP based order entry system.
  • Technical Assistance: Address technical inquiries from customers and colleagues, providing expert assistance and guidance.
  • Communication and Teamwork: Demonstrate excellent communication skills, both in written and verbal form, with fluency in English being essential. Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
  • Record Keeping and Follow-up: Undertake duties such as proactive customer follow-ups, order tracking, and maintaining accurate records of interactions in a timely manner.
Requirements:
  • Background and Experience: Possess a solid mechanical engineering background and familiarity with a technical sales office environment.
  • Continuous Learning: Display an inclination for continuous learning and professional development.
  • Computer Skills: Demonstrate proficient computer skills, with the ability to adapt to new software systems.
  • Telephone Etiquette and Rapport Building: Exhibit exceptional telephone etiquette and the ability to build rapport with customers and team members.
  • Team Integration: Ability to integrate well with both a small local team and a geographically dispersed national team.

We are committed to building long-lasting relationships with our clients and candidates. If you are a motivated and customer-focused individual with the required mechanical engineering knowledge and skills, please do not hesitate to contact us at Recra Consulting.

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