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Assistant Director
2 months ago
Serco is seeking an Assistant Director 1 (AD1) to join our team at HMP Thameside, a Category B establishment for adult males. Safety and security are paramount in this role.
The AD1 plays a crucial role in delivering functional elements of the contract, ensuring alignment with Service Specifications and Prison Service Instructions. This position oversees a specific functional area within the contract, such as Residence, Security & Operations, or Interventions, potentially including management of a portion of the accommodation profile.
Responsibilities:
- Develop strategic plans for assigned areas and manage resources to achieve objectives outlined in the contract.
- Assume operational responsibility for managing the prison regime, including adjudications and incident management according to established protocols.
- Collaborate with stakeholders to identify areas of improvement and formulate innovative solutions.
- Foster a positive and supportive work environment by recognizing high-quality work and encouraging team members.
- Develop and maintain up-to-date Director's Rules that clearly define procedures within the facility for your functional area.
- Drive continuous improvement through quality initiatives such as 'Custodial Blueprint' and LEAN practices.
- Ensure delivery of Service Delivery Requirements specified in the Annual Custodial Service Delivery Plan (ACSDP).
Qualifications & Experience:
To excel in this role, you will possess:
- Previous leadership and people management experience.
- A proven ability to build strong stakeholder relationships with customers, suppliers, and partners.
- Excellent collaborative teamwork skills, influencing abilities, planning, and organizational skills to achieve high outcomes.
- Relevant management qualification (e.g., CMI Level 4 or equivalent) or significant managerial experience in a custodial setting.
- Prison Custody Officer (PCO) certification is essential.
- Experience with Command of Serious Incident protocols and Custodial experience are required.
