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Customer Service Associate
3 months ago
SPAR Retail Team Member
Employment Type: Permanent
Weekly Hours: 24 hours
Compensation: Competitive salary
At James Hall & Co, we proudly operate over 160 SPAR stores throughout the northern region of England, delivering a modern and convenient shopping experience to our valued customers.
Our dedicated team members, from retail staff to corporate offices, play a vital role in the James Hall & Co family. We recognize the significance of our stores within their communities and are enthusiastic about our ongoing growth.
Role Overview
As a Retail Team Member, you will be essential in providing exceptional service to our customers. You will collaborate with a fantastic team and benefit from development opportunities through apprenticeships and internal training programs.
Key Responsibilities
- Enhance sales by delivering outstanding customer service.
- Manage costs and minimize waste.
- Operate the cash register and handle cash transactions.
- Monitor and replenish inventory levels.
- Ensure store security in accordance with company policies.
Ideal Candidate Profile
We seek individuals who are dependable, diligent, and enthusiastic about customer service. Comprehensive training will be provided, so previous retail experience is not a requirement. We are committed to supporting your development and progression within the company.
Why Join Us?
Loyalty Recognition – You are a crucial part of our business, and the relationships you cultivate with our customers are what make us unique. As a new team member, you will receive an additional hourly bonus after your anniversary date.
Training and Development Opportunities – We are dedicated to investing in our team members, offering numerous chances to obtain relevant qualifications and advance within the organization.
Employee Discounts – We strive to make a positive impact, which is why you will enjoy a current store discount.
Learning and Growth – We aim for all our team members to achieve their full potential. You will have access to our in-house learning and development team, providing fully funded accredited training and industry-recognized qualifications.
Support Services - We collaborate with Grocery Aid, a national charity, to offer all team members a 24/7 helpline service that is free, independent, and confidential, along with a variety of other valuable resources to assist you with financial, practical, and emotional challenges.
