Operations Supervisor

4 weeks ago

Erith, Greater London, United Kingdom Lex Leisure CIC Full time

Operations Supervisor - Lex Leisure CIC

Employment Type: Full Time

The Operations Supervisor role is a pivotal position within the organization. This role involves ongoing engagement with both customers and staff, offering the post holder a truly fulfilling experience and serving as a launchpad for a career in leisure management within a dynamic and rapidly expanding leisure organization.

Key Responsibilities for the Operations Supervisor include:

  • Ensuring the utmost standards of safety and customer service within the facility.
  • Creating and promoting an engaging and innovative leisure program to enhance usage and profitability.
  • Taking charge of shift management to optimize overall performance and uphold exceptional customer service standards.

Candidate Profile

  • Ability to earn respect and acceptance from clients and team members.
  • Proficient in building strong relationships with customers, clients, and colleagues.
  • Effective communication skills across various organizational levels, with the ability to listen and guide.
  • Willingness to meet the demands of the role, including working additional hours as necessary.
  • Demonstrated commitment to understanding and fulfilling customer needs.
  • Dedication to maintaining positive employee relations and delivering quality training.
  • Capability to perform recreation assistant duties when needed.
  • A National Pool Lifeguard Qualification is preferred but not mandatory, as the organization can fully fund the training.
  • Ideally, candidates will possess a Pool Plant Operators qualification and a recognized Leisure Management certification.

What Lex Leisure CIC Offers:

  • Complimentary gym membership for you and a designated individual / Employee discount portal / Company sick pay / Opportunities for career advancement and more...

About Lex Leisure CIC

We take pride in being Equal Opportunity Employers, dedicated to fostering inclusion and diversity.

We encourage interested candidates to consider this opportunity thoughtfully, as interviews will be conducted throughout the selection process. Please note that if you do not receive a response within a specified timeframe, you may assume your application was not successful on this occasion.

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