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Retail Operations Supervisor

2 months ago

Maidstone, Kent, United Kingdom Frasers Group Full time

Frasers Group - Retail Operations Supervisor

Frasers Group is a distinguished luxury retail establishment that presents a carefully selected array of premium brands for both men and women. With a focus on sophistication and a harmonious blend of traditional and contemporary styles, Frasers Group guarantees an opulent shopping experience that showcases the brands it represents. We are currently in search of a dedicated and enthusiastic Retail Operations Supervisor to enhance our team.

Position Overview:

  • Deliver outstanding personalized customer service, leveraging extensive product and brand expertise to motivate customers and surpass their expectations.
  • Showcase and demonstrate products to clients, provide tailored recommendations, and drive sales to achieve performance goals.
  • Mentor and nurture team members, ensuring adherence to brand standards and the completion of operational responsibilities.
  • Coordinate and oversee in-store events in partnership with the store and brand representatives.
  • Uphold exceptional standards of visual merchandising and personal presentation in accordance with company policies.
  • Foster strong relationships with brand partners and support the store management team.
  • Promote company culture and values, ensuring compliance with all operational policies and procedures.

Candidate Profile:

All candidates should exhibit a high level of personal enthusiasm, self-assurance, and a constructive mindset. Furthermore, excellent communication abilities, a readiness to learn and grow, and the capacity to work flexible hours in a dynamic environment are essential. Ideal applicants will also demonstrate resilience, resourcefulness, and natural leadership qualities.