Luxury Retail Supervisor

4 weeks ago


Maidstone, Kent, United Kingdom Frasers Group Full time

Job Title: Luxury Retail Supervisor

Job Summary:

We are seeking a highly skilled Luxury Retail Supervisor to join our team at Flannels. As a key member of our store team, you will be responsible for supporting the daily workload and delegating tasks to the team.

Key Responsibilities:

  • Support with daily workload and delegation to team
  • Supervise work, check completion and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure your team understand all key functions
  • Understand all process and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
  • Support with maintaining store environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support with identifying development needs within the team
  • Support senior management to coach the team
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

Requirements:

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

Benefits:

  • Basic salary £28,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme watch video to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Cycle to work scheme
  • Group Wide 20% Discount across all Frasers Group brands


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Luxury Retail LeaderJob Summary: We are seeking a highly skilled and experienced Supervisor to join our team at Flannels, a luxury fashion destination for men and women.Key Responsibilities:Support the daily workload and delegate tasks to the team.Supervise work, check completion, and ensure it meets the expectations set by the line...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Luxury Fashion RetailerJob Summary:We are seeking a highly motivated and experienced Supervisor to join our team at Flannels, a luxury fashion retailer. As a Supervisor, you will be responsible for supporting the daily workload, delegating tasks to the team, and ensuring that all tasks are completed to the highest standard.Key...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Company OverviewAt Flannels, we are committed to delivering an exceptional luxury lifestyle experience to our customers. As a leading luxury fashion destination, we offer an edit of over 200 brands from established international designers to contemporary labels.The RoleSupport the daily workload and delegate tasks to the teamSupervise work, check completion,...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Job Title: Furniture Retail SupervisorJob Summary:We are seeking an experienced and dynamic Supervisor to lead our new Maidstone showroom based within Frasers department store. As the supervisor, you will be the face of the company, ensuring that every customer receives an exceptional experience from the moment they walk through our doors.Key...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Frasers Group is a leading luxury retail destination offering a premium shopping experience with an unparalleled selection of prestigious brands.Competitive Salary and BenefitsA competitive salary of up to £11.50 per hour* with opportunities for bonuses makes this role an attractive career opportunity.Generous staff discounts across all Flannels and Frasers...


  • Maidstone, Kent, United Kingdom Mappin & Webb Full time

    About Mappin & WebbWe are a luxury retail company seeking a highly skilled individual to join our team as a Luxury Service Specialist. As a Client Experience Host, you will be responsible for delivering exceptional customer service and building long-lasting relationships with clients.Job OverviewThis is an exciting opportunity to work in a high-end...


  • Maidstone, Kent, United Kingdom Fraser Hart Full time

    Unlock Your Potential as a Luxury Sales ProfessionalAt Fraser Hart, we're seeking a talented individual to join our team as a Luxury Sales Professional. As a key member of our sales team, you'll have the opportunity to work with some of the world's most prestigious jewellery, diamond, and watch brands.About the RoleWe're looking for someone who is passionate...

  • Supervisor - Flannels

    3 weeks ago


    Maidstone, Kent, United Kingdom Frasers Group Full time

    Store Leadership Opportunity About the Role We are seeking an experienced Store Supervisor to lead our retail team at Flannels in Maidstone. Key Responsibilities Support team members with daily workload, delegate tasks and ensure tasks are completed to expectation Utilize business communication tools to complete tasks and ensure team...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Lead Our New Showroom TeamWe are seeking an experienced and dynamic Supervisor to lead our new Maidstone showroom based within Frasers department store. As the supervisor, you will be the face of our brand, ensuring that every customer receives an exceptional experience from the moment they walk through our doors.Key Responsibilities:Team Leadership: Lead,...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Role OverviewFrasers Group is a leading luxury fashion retailer seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor.As a Sales Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide personalized assistance...

  • Retail Team Leader

    4 weeks ago


    Maidstone, Kent, United Kingdom Cotton Traders Full time

    At Cotton Traders, we are seeking a Retail Supervisor to play a key role in delivering exceptional customer experiences across our stores.As a Retail Supervisor, you will be responsible for leading the sales floor team, ensuring a seamless customer journey, and maintaining a well-organized store environment.Key responsibilities include:Deputising for the...


  • Maidstone, Kent, United Kingdom One Retail Full time

    Job Summary:We are seeking a dedicated Cafe Supervisor to ensure the smooth running of our operations on a part-time basis. As a Cafe Supervisor, you will maintain a high standard of quality work and have the opportunity to progress your career with a company that invests in its people.Key Responsibilities:• Ensuring all deliveries are checked and stored...

  • Retail Team Leader

    4 weeks ago


    Maidstone, Kent, United Kingdom Cotton Traders Full time

    We are seeking a Retail Supervisor to work 21 hours per week in our Maidstone store. As a Retail Supervisor, you will be responsible for delivering a true and honest customer experience, treating customers as you yourself would like to be treated.The successful candidate will be responsible for deputising for the Store Manager, leading the overall...


  • Maidstone, Kent, United Kingdom Cotton Traders Full time

    The ideal candidate will possess a passion for people and customer experiences, with a desire to lead and manage a team to deliver exceptional results. This Retail Supervisor position is a fantastic opportunity to join a well-established clothing brand, Cotton Traders, and contribute to its continued growth and success.Cotton Traders is a leading clothing...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    About the RoleThe ideal candidate for this Floor Manager position will be a driven and ambitious individual who shares our passion for delivering exceptional customer service and creating a luxury shopping experience for our customers.Key ResponsibilitiesProvide a personalized and engaging shopping experience for our customers by offering expert product...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Fashion Retail Role OverviewFrasers Group is a leading luxury fashion, lifestyle, and homeware retailer. As a new store launches in Maidstone, we are seeking enthusiastic customer-focused individuals to join our team as Sales Advisors.Salary InformationA competitive salary of up to £11.50 per hour* is on offer, with opportunities for bonuses and a rewarding...


  • Maidstone, Kent, United Kingdom Cotton Traders Full time

    We are seeking a highly motivated and enthusiastic Retail Supervisor to join our team at Cotton Traders in Maidstone.Cotton Traders is a well-established clothing retailer with 80 stores nationwide, employing over 800 people. We pride ourselves on our positive and supportive work environment, and we're looking for someone who shares our values and enthusiasm...


  • Maidstone, Kent, United Kingdom Frasers Group Full time

    Job OverviewWe are seeking an experienced and dynamic Supervisor to lead our new showroom based within Frasers department store. As the Supervisor, you will be the face of our brand, ensuring that every customer receives an exceptional experience from the moment they walk through our doors.Key ResponsibilitiesTeam Leadership: Lead, motivate, and manage a...


  • Maidstone, Kent, United Kingdom British Heart Foundation Full time

    BHF Warehouse Supervisor Job DescriptionThe British Heart Foundation (BHF) is seeking an experienced Warehouse Supervisor to join our retail home store teams. As a Warehouse Supervisor, you will play a crucial role in delivering key objectives and ensuring the smooth operation of our stores.Key Responsibilities:Manage and supervise warehouse operations to...


  • Maidstone, Kent, United Kingdom One Retail Full time

    Lead Cafe Supervisor OpportunityWe are seeking a motivated and organized Café Supervisor to join our team in a part-time capacity, working 8 hours per week. The ideal candidate will possess excellent communication skills and the ability to work effectively within a team environment.As a Café Supervisor, you will be responsible for maintaining a high...