Fashion Retail Manager

3 days ago


Maidstone, Kent, United Kingdom Frasers Group Full time

About the Role

The ideal candidate for this Floor Manager position will be a driven and ambitious individual who shares our passion for delivering exceptional customer service and creating a luxury shopping experience for our customers.

Key Responsibilities

  • Provide a personalized and engaging shopping experience for our customers by offering expert product knowledge and advice
  • Drive sales and meet individual and team objectives by maintaining a high level of product knowledge and staying up-to-date on industry trends
  • Build strong relationships with our customers and colleagues to create a positive and inclusive store environment
  • Contribute to the overall success of the store by maintaining high standards of visual presentation, stock management, and operational tasks
  • Support the store management team in achieving business objectives and implementing company policies and procedures

Requirements

  • A passion for delivering exceptional customer service and creating a luxury shopping experience
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Ability to work retail hours, including days, nights, weekends, and special events
  • A forensic commercial mindset, with the ability to analyze sales data and make informed decisions
  • A willingness to learn and develop, with a commitment to ongoing training and professional development

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A generous employee discount scheme
  • A fast-paced and dynamic work environment
  • The opportunity to work with a leading luxury fashion brand


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