Restaurant Operations Supervisor

2 months ago


Maidstone, Kent, United Kingdom McDonald's Full time

Overview

We are seeking a dedicated and experienced Restaurant Operations Supervisor to join our team at our brand new McDonald's location in Folkestone services, situated conveniently on the M20 near Hythe.

McDonald's is a globally recognized brand built upon core values of Service, Inclusion, Integrity, Community, and Family. We strive to create a safe, respectful, and inclusive work environment, offering quality jobs and opportunities for all.

Your Role as a Restaurant Operations Supervisor

As a key member of our management team, you will be responsible for overseeing daily operations, ensuring smooth service delivery, and maintaining high standards across all areas. Your responsibilities will include:

  • Leading and motivating a team of 20-30 employees, providing guidance, training, and support.
  • Monitoring operational efficiency, allocating resources effectively, and resolving any issues that arise.
  • Ensuring adherence to production, productivity, quality, and customer service standards.
  • Driving sales growth, profitability, and delivering an exceptional customer experience.

Ideal Candidate Profile

We are looking for a highly motivated individual with proven experience in managing and leading teams within a fast-paced retail, hospitality, or customer-focused environment. You should possess strong leadership skills, excellent communication abilities, and a commitment to providing outstanding customer service.

This role requires flexibility and the ability to work various shift patterns, including weekends and bank holidays.

Benefits Package

We offer a competitive benefits package that includes:

  • Free parking
  • Long service awards
  • Pension scheme enrollment after 3 months
  • Discounted meals
  • Employee discounts from top high street and online brands
  • And much more...

Comprehensive training will be provided at our Maidstone Services restaurant.



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