Care Team Supervisor

2 weeks ago


Norwich, Norfolk, United Kingdom Healthcare Homes Full time

Manorcourt Homecare, a division of Healthcare Homes, is dedicated to providing personalized care packages to individuals who wish to remain in their homes. We are committed to delivering high-quality services tailored to each person's unique needs.

Job Summary:

The Care Team Supervisor will oversee a team of care workers, ensuring consistent service quality and client satisfaction. Key responsibilities include:

  • Visiting new clients to conduct comprehensive assessments and develop personalized care plans.
  • Monitoring the performance of care workers and providing guidance and support.
  • Maintaining accurate records and documentation related to client care.
  • Collaborating with other healthcare professionals to ensure seamless coordination of care.

Skills and Experience:

To excel in this role, you will possess:

  • Proven experience working in a homecare or similar setting.
  • A strong understanding of Deprivation of Liberty Safeguards (DoLS).
  • Exceptional interpersonal and communication skills, with the ability to build rapport with clients and colleagues.
  • Excellent organizational and time management abilities.
  • A commitment to providing compassionate and person-centered care.

Additional Information:

This position requires:

  • The ability to cover care calls as needed.
  • On-call availability for urgent situations.
  • Level 3 Health and Social Care qualification.
  • An Enhanced DBS check.

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