Receptionist
2 weeks ago
About Foundry Lane Surgery
We are a small, friendly general practice based in East Leeds, seeking a positive and approachable individual to join our reception team.
Main Responsibilities
As a Receptionist, you will be responsible for:
- Answering telephone calls and responding to patient inquiries
- Booking appointments and managing the practice's schedule
- Processing prescription requests and handling administrative tasks
- Providing excellent customer service and interacting with patients and staff at all levels
- Scanning and filing documents, as well as opening and distributing mail
Requirements
To be successful in this role, you will need:
- Previous experience in a similar role, preferably in a GP practice or healthcare setting
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- IT literacy and attention to detail
- Flexibility to cover holidays and sickness, as well as participate in training activities and staff meetings
Person Specification
We are looking for a candidate who:
- Has a customer-focused approach and a positive attitude
- Is reliable, approachable, and able to work well in a team
- Has a flexible and adaptable approach to work
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