Receptionist

2 weeks ago


Leeds, Leeds, United Kingdom Foundry Lane Surgery Full time

About Foundry Lane Surgery

We are a small, friendly general practice based in East Leeds, seeking a positive and approachable individual to join our reception team.

Main Responsibilities

As a Receptionist, you will be responsible for:

  • Answering telephone calls and responding to patient inquiries
  • Booking appointments and managing the practice's schedule
  • Processing prescription requests and handling administrative tasks
  • Providing excellent customer service and interacting with patients and staff at all levels
  • Scanning and filing documents, as well as opening and distributing mail

Requirements

To be successful in this role, you will need:

  • Previous experience in a similar role, preferably in a GP practice or healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • IT literacy and attention to detail
  • Flexibility to cover holidays and sickness, as well as participate in training activities and staff meetings

Person Specification

We are looking for a candidate who:

  • Has a customer-focused approach and a positive attitude
  • Is reliable, approachable, and able to work well in a team
  • Has a flexible and adaptable approach to work

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