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Housing Solutions Professional

2 months ago


Luton, Luton, United Kingdom Connect2Luton Full time

Connect2Luton is seeking a skilled Housing Solutions Officer to join their team on an ongoing temporary basis for Luton Borough Council.

About the Role:

The successful candidate will be responsible for delivering a high-quality, professional service to users on housing and homelessness-related matters. This will involve preventing homelessness, ensuring care and support needs are met, and investigating clients' circumstances.

Key Responsibilities:

  • Determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017
  • Work proactively as part of a front-line team to provide support to households at risk of homelessness
  • Manage a caseload and undertake investigations to make sound, timely decisions
  • Identify clients with support needs and treat them respectfully, thoughtfully, and sensitively
  • Support the development and delivery of training and awareness-raising events

Working Arrangements:

This is a hybrid role, with 2-3 days spent in the office and other days working from home, depending on the team rota and duty desk.

Remuneration:

The umbrella rate for temporary staff is £28-£30 per hour, depending on experience and knowledge.