Office/Operations Manager

5 days ago

Reading, Reading, United Kingdom HRCentral Ltd Full time
About HRCentral Ltd

HRCentral Ltd is a leading HR consultancy that provides a range of outsourced services to its SME clients. Our team of experts works closely with clients to deliver tailored HR solutions, including recruitment, training, HR information systems, employee engagement surveys, and administration support.

Job Overview

We are seeking an experienced Office/Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our office, providing administrative support to our clients, and contributing to the overall success of our business.

Key Responsibilities
  • Liaising with Suppliers

You will be responsible for liaising with our marketing and website suppliers as needed to ensure that our online presence is up-to-date and effective.

Operations Manual Management

You will ensure that our various operations manuals are up-to-date and support the delivery of a first-class service to our clients.

Office Management

You will be responsible for the day-to-day management of the office, including liaising with the landlord and our various suppliers to ensure the smooth running of our operations.

Invoicing and Administration

You will own the invoicing function via Xero and assist with correspondence generated by the team and our clients, keeping trackers and operations manuals updated.

Research and Projects

You will conduct research and compile data and reports as requested to facilitate decision-making processes and contribute to specific projects as needed.

Requirements
  • Administrative Experience

You will have a good working knowledge of Excel, Word, Outlook, and PowerPoint, preferably with some experience working with HR software and client databases.

Communication Skills

You will have excellent communication skills, both verbal and written, and be able to act on your initiative without constant supervision.

Organizational Skills

You will be highly organized, able to prioritize workload, and maintain a high level of confidentiality.

Customer Service

You will have excellent customer care skills and be able to build and maintain strong relationships with clients, partners, and suppliers.

Working Arrangements

The contracted hours will be 40 hours per week, Monday to Friday. We are open to discussing part-time hours, but there is a requirement to attend the office daily. The minimum number of hours we can accommodate is 5 per day.

Benefits

We offer a range of benefits, including discretionary bonuses based on company performance and personal contribution, and car parking is available.

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