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Lead Coordinator for ERS Bookings
3 months ago
Position Overview
ERS Bookings Lead
Ramsay Health Care
Full-Time Position
An exciting opportunity has emerged for an ERS Bookings Lead to oversee our Bookings department. This position is ideal for a candidate who is dedicated to providing outstanding customer service and has experience in direct customer interactions.
Key Responsibilities:
- Manage the ERS system, including patient pathways and appointment scheduling
- Supervise a small team of booking assistants and administrative staff
- Maintain organization and efficiency in operations
- Adhere to established deadlines
- Demonstrate proficiency in various IT applications
- Exhibit strong communication skills and foster teamwork
Employee Benefits:
- 25 Days Annual Leave plus Bank Holidays
- Flexible Leave Options available for purchase or sale
- Private Pension Plan with employer matching up to 5% after qualifying period
- Enhanced Parental Leave Policies introduced in 2023
- Comprehensive Private Healthcare for employees and dependents, including online GP access
- Life Assurance coverage (Death in Service)
- Complimentary Training and Development opportunities through the Academy
- On-site Free Parking for employees (subject to availability)
- Subsidized Staff Dining Options (where applicable)
- Access to over 8,000 discounts and special offers via the benefits portal
- Discounted cinema tickets available through a dedicated portal
- Participation in the Blue Light Card Scheme
Additional Information:
This role is essential in ensuring the smooth operation of our booking processes and delivering high-quality service to our patients.
