Luxury Store Supervisor

3 weeks ago

Birmingham, Birmingham, United Kingdom Flannels Full time
Position: Store Manager

Company Overview

FLANNELS stands as the premier destination for luxury fashion, offering a curated selection of over 200 brands ranging from renowned international designers to innovative contemporary labels.

With a keen focus on detail and a classic aesthetic, FLANNELS embodies a luxurious lifestyle that seamlessly blends tradition with modernity. Whether through our physical locations or online platform, we prioritize an elegant simplicity that allows our represented brands to shine.

To support our ongoing growth and expansion, we are seeking an outstanding, motivated, and proven Store Manager to become a vital part of our Flannels team.


Key Responsibilities
  • Drive sales performance to surpass established targets while identifying continuous improvement opportunities.
  • Lead and inspire the team to achieve and exceed sales objectives.
  • Maintain a strong presence on the sales floor to enhance sales through personal engagement and team support.
  • Deliver exceptional customer service consistently.
  • Equip team members with the necessary tools and knowledge to meet key business goals.
  • Oversee the presentation and merchandising of seasonal inventory in accordance with corporate guidelines.
  • Stay informed about current market trends, upcoming customer promotions, and local competitor activities.
  • Ensure all administrative tasks, policies, and procedures are executed accurately and efficiently.
  • Drive and achieve key performance indicators (KPIs).
  • Perform additional duties as required within the scope of your role.

Qualifications

Essential Skills and Knowledge:

  • A robust background in client relations, with a well-established network of personal contacts.
  • Previous experience in the premium retail sector is highly desirable.
  • Exceptional leadership and motivational abilities.
  • Strong communication, planning, and organizational skills.
  • Proficient analytical skills with the ability to interpret financial and sales metrics.
  • A high level of brand awareness and product knowledge.
  • Familiarity with the local market.

Personal Attributes:

  • High energy levels to drive projects to successful completion.
  • Confident and assertive demeanor.
  • Positive, enthusiastic attitude with a proactive approach.
  • Passion for the fashion retail industry.
  • Professional appearance and conduct.
  • Fashion-forward and well-presented at all times.

Additional Benefits
  • Eligibility for weekly, monthly, and quarterly commercial bonuses.
  • Incentives for stocktaking accuracy.
  • Commission-based bonuses across a diverse range of products.
  • Monthly group rewards and recognition programs.
  • Long service awards.
  • Access to development courses with national qualifications.
  • 28 days of annual leave.
  • 50% discount on in-store uniforms.
  • Discounted gym memberships.
  • 20% discount across all Frasers Group brands.

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