Customer Service Ambassador
2 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Casual Bar Associate at the International Convention Centre Wales (ICC Wales). As a key member of our events team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our bars during conferences and events.
Key Responsibilities
- Provide exceptional customer service to delegates and guests, ensuring their needs are met and exceeded.
- Work collaboratively with the events team to ensure the successful delivery of events and conferences.
- Maintain a high level of knowledge of our products and services, including our beverage offerings and menu items.
- Contribute to the maintenance of a clean and safe working environment, adhering to health and safety standards.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer
- A competitive hourly rate.
- Double time pay on certain holidays.
- Free parking while on duty.
- Full training before your first shift.
- The opportunity to gain valuable experience working in a fast-paced events environment.
About Us
The Celtic Collection is a joint venture partnership between ourselves and the Welsh Government, bringing together a unique blend of luxury and innovation. Our International Convention Centre Wales is a world-class events venue, offering state-of-the-art facilities and a team of dedicated professionals committed to delivering exceptional events experiences.
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