Customer Relationship Ambassador

4 days ago


Newport, Newport, United Kingdom Speedy Hire Full time
Job Overview

At Speedy Hire, we're committed to delivering exceptional service to our clients. As a Customer Relationship Executive, you'll play a vital role in building and maintaining strong relationships with our customers.

Main Responsibilities:

  • Conduct regular business reviews to ensure customer satisfaction with our products and services.
  • Identify opportunities to upsell and cross-sell our services, collaborating with the sales team to drive business growth.
  • Develop and implement strategies to improve customer engagement and retention.
  • Provide exceptional customer service, responding promptly to customer inquiries and concerns.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with customers and internal stakeholders.
  • Strong analytical and problem-solving skills.
  • Proven track record of success in a customer-facing role.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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