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Customer Service Ambassador

2 months ago

Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a reliable and customer-focused Casual Conference Porter to join our team at the Celtic Manor Resort. As a Casual Conference Porter, you will play a vital role in ensuring the smooth operation of our conference and events department.

Key Responsibilities

  • Assist with the daily setup and breakdown of meeting and banqueting suites
  • Set rooms to resort standards and assist clients and guests with the movement of equipment
  • Maintain equipment in a clean and satisfactory condition for client use
  • Perform other ad-hoc duties as requested by your supervisor or senior manager

Requirements

  • Previous experience is desirable but not essential, as full training will be given
  • A full driver's license would be an advantage
  • Flexibility to work on an as-and-when-required basis

About Us

The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. Our flagship business and leisure destination, the Celtic Manor Resort, has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.

We offer a range of luxury escapes, family breaks, special occasions, golfing getaways, and business events. Our resort features three championship golf courses, luxury spas, exceptional conference facilities, and team-building and family activities.

What We Offer

  • Free parking
  • The opportunity to gain experience at a world-famous conference centre
  • The chance to be part of large-scale functions of the highest caliber

Equal Opportunities Employer

The Celtic Manor Resort is an equal opportunities employer and welcomes interest from applicants of all ages.