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Customer Service Representative

2 months ago


Newport, Newport, United Kingdom AF Blakemore & Son Ltd Full time

Customer Service Representative Opportunity

18 Hours Per Week - Flexible Shifts Available

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities:

  • Customer Service:
    • Greet customers in a friendly and welcoming manner.
    • Answer customer inquiries about products and services.
    • Process customer purchases efficiently and accurately.
    • Upsell selected products to customers.
  • Store Operations:
    • Work stock, check deliveries, and maintain a clean and organized sales floor.
    • Complete additional assigned tasks, such as date checking and stock rotation.

Requirements:

  • Previous experience in a similar role and/or industry is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Reliable and punctual with a keen attention to detail.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for career development and advancement.
  • A supportive and inclusive work environment.
  • Generous staff discount in all our stores.
  • Free tea and coffee.
  • Paid breaks.