Customer Service Representative
4 weeks ago
Customer Service Representative Opportunity
18 Hours P/W - flexible shifts available
We are seeking a Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store. You will be responsible for greeting customers in a friendly and welcoming manner, answering their inquiries, and processing their purchases efficiently and accurately.
Key Responsibilities:
- Greet customers and provide a positive first impression of our store
- Answer customer inquiries and assist them in finding the items they need
- Process customer purchases accurately and efficiently
- Upsell selected products to customers and highlight multi-buy offers
Key Skills:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Previous experience in a customer-facing role is preferred
- Reliability and punctuality are essential
What's in it for you?
- Competitive hourly rate
- Opportunities for career development and advancement
- Excellent benefits package, including holiday pay, maternity and paternity leave, and paid breaks
- Free tea and coffee
- Early access to your pay through 'EarlyPay'
- 24/7 access to your payslips and rotas via HR/Payroll portal
About Us:
A.F. Blakemore & Son Ltd is a leading convenience retailer with a turnover of £1.3 billion and over 7,000 employees. We are committed to delivering exceptional customer service and creating a positive work environment for our team members.
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