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Practice Administrator

2 months ago

Folkestone, Kent, United Kingdom Sandgate Road Surgery Full time
Job Summary

We are seeking a highly organized and detail-oriented Practice Administrator to join our team at Sandgate Road Surgery. As a key member of our prescribing team, you will be responsible for processing prescription requests, monitoring patient blood tests, and performing administrative duties.

About the Role

This is a 20-hour per week position that requires excellent communication skills, IT literacy, and the ability to work effectively in a pressurized environment. You will be working closely with our pharmacist, pharmacy technician, and GPs to ensure that patients receive accurate and timely prescription requests.

Key Responsibilities
  • Process prescription requests from registered patients in line with practice protocols.
  • Collect repeat prescription requests from post box and reception.
  • Liaise with patients and pharmacies regarding queries and requests.
  • Ensure medication is issued in line with protocols and address any queries raised.
  • Highlight patient queries on medication to the relevant GP.
  • Assist the Pharmacy Technician with blood monitoring and audits processes.
  • Support the pharmacy technician in achieving practice targets in regard to prescribing.
  • Remove prescription details from patient records and destroy the prescription when not collected.
  • Action incoming 111 reports as per practice protocol.
  • Perform housekeeping of incoming EMIS message and task inboxes.
Person Specification

We are looking for an individual with:

  • Experience working in general practice or pharmacy.
  • Excellent organizational skills.
  • Highly developed time management skills.
  • The ability to multi-task in a pressurized environment.
  • IT literacy.
  • Attention to detail.
  • Effective communication skills at all levels.
  • Exceptional team working ability.

GCSE grade A to C in English and Maths is essential. A prescribing or pharmacy technician qualification is desirable.