Savings Account Advisor
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Welcome and support customers in a variety of ways, including cashiering and administrative tasks.
- Provide expert advice on savings accounts and other financial products.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi-award-winning employer. We pride ourselves on our commitment to supporting our local communities and providing opportunities for our employees to develop and grow.
We offer a range of benefits, including a generous holiday allowance, contributory stakeholder pension scheme, and access to our free NBS Rewards discounts. We also provide regular opportunities for volunteering, fundraising, and community events.
Requirements- Experience of working with internal and/or external customers to ensure high-quality service.
- Excellent written and verbal communication skills.
- Competent in the use of Microsoft 365 packages, including Outlook, Office 365, Word, and Excel.
We are committed to helping our employees develop and grow, both personally and professionally. We offer regular training and development opportunities, as well as a supportive and collaborative work environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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