Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and lending products.
Key Responsibilities- Engage with customers to understand their financial needs and provide tailored solutions to meet their goals.
- Act as the first point of contact for customers in branch, providing a warm and welcoming experience.
- Proactively contact customers to discuss their needs and provide education on our products and services.
- Maintain accurate customer records and identify vulnerable customers who require additional support.
- Adhere to company policies and procedures, ensuring a high level of customer satisfaction and loyalty.
- A competitive salary and annual discretionary bonus scheme.
- 25 days standard annual leave, plus bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
- Generous employer pension contributions – up to 10% per annum dependent on employee selection.
- Access to the Lifeworks wellbeing platform, including employee assistance programme and online employee discount platform.
- Two paid volunteering days per year to support local charities.
Skipton Building Society is a mutual organisation, owned by our members, not shareholders. We pride ourselves on being a great place to work, with a strong focus on customer service and community involvement. If you are passionate about delivering exceptional customer service and have a desire to make a difference in your community, we would love to hear from you.
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Customer Service Representative
10 hours ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team in York and Selby branches. As a key member of our branch team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and providing them with tailored solutions to meet their financial...
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Customer Service Representative
6 hours ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team in York and Selby branches. As a key member of our branch team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and providing them with tailored solutions to meet their financial...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key Responsibilities• Respond to customer inquiries via phone and email, providing professional and efficient support.• Manage customer requests for analysis results, invoices, and other general...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key Responsibilities• Respond to customer inquiries via phone and email, providing professional and efficient support.• Manage customer requests for analysis results, invoices, and other general...
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Customer Service Representative
5 days ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key Responsibilities• Respond to customer inquiries via phone and email, providing professional and efficient support.• Manage customer requests for analysis results, invoices, and other general...
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Customer Service Representative
5 days ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key Responsibilities• Respond to customer inquiries via phone and email, providing professional and efficient support.• Manage customer requests for analysis results, invoices, and other general...
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Customer Service Representative
13 hours ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeJob SummaryCawood Scientific is seeking a highly organized and customer-focused Customer Service Assistant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries...
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Customer Service Representative
9 hours ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeJob SummaryCawood Scientific is seeking a highly organized and customer-focused Customer Service Assistant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout UsSkipton Building Society is a leading mutual organization in the UK, dedicated to helping people achieve their financial goals. As a Customer Service Consultant, you will be part of our team that provides exceptional service to our customers, helping them navigate our range of savings products and services.Key ResponsibilitiesEngage with customers to...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout UsSkipton Building Society is a leading mutual organization in the UK, dedicated to helping people achieve their financial goals. As a Customer Service Consultant, you will be part of our team that provides exceptional service to our customers, helping them navigate our range of savings products and services.Key ResponsibilitiesEngage with customers to...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and lending products.Key ResponsibilitiesEngage with customers to...
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Customer Service Representative
2 weeks ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and lending products.Key ResponsibilitiesEngage with customers to...
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Customer Service Representative
7 days ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactions, ensuring a positive experience for our clients.Respond to customer inquiries and requests in a timely and...
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Customer Service Representative
1 week ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant at Cawood Scientific.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactions, ensuring a positive experience for our clients.Respond to customer inquiries and requests in a timely and...
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Customer Service Representative
2 days ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and loans products.Key ResponsibilitiesEngage with customers...
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Customer Service Representative
2 days ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and loans products.Key ResponsibilitiesEngage with customers...
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Customer Service Representative
3 weeks ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleCawood Scientific is seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our support team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries,...
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Customer Service Representative
3 weeks ago
Selby, North Yorkshire, United Kingdom Cawood Scientific Full timeAbout the RoleCawood Scientific is seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our support team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries,...
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Customer Service Representative
6 days ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and lending products.Key ResponsibilitiesEngage with customers...
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Customer Service Representative
6 days ago
Selby, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert advice on our full range of savings and lending products.Key ResponsibilitiesEngage with customers...
