End User Support Specialist

1 month ago


Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full time
Job Title: End User Engineer

We are seeking an experienced End User Engineer to join our team at NEC Software Solutions. As an End User Engineer, you will play a critical role in providing technical support and maintenance to our internal employees.

Key Responsibilities:
  • Provide technical support and troubleshooting for hardware and software issues on desktops, laptops, and mobile devices.
  • Install, configure, and maintain operating systems and software applications.
  • Offer user guidance and training on using software applications and systems.
  • Address user questions and concerns, ensuring a positive customer service experience.
  • Maintain accurate records of support requests, resolutions, and hardware/software inventory through the use of Ivanti ISM.
Requirements:
  • Demonstrable experience working in a similar role.
  • Strong hardware troubleshooting experience, particularly focused on laptops.
  • Experience troubleshooting Microsoft 365, with a clear understanding of the steps required to do this.
  • Knowledge of providing support on Windows 10 and 11.
  • Ability to prioritize with a ticketing-based system (we use Ivanti ISM).
  • Senior stakeholder management experience, including prioritization.
  • Capability to troubleshoot meeting room devices quickly and effectively.
  • Experience supporting VPNs and antivirus.
  • Eligible for UK security clearance.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.
  • A chance to work with a leading technology company.

We are an equal opportunities employer and welcome applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us.



  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    Job Title: End User Support SpecialistJob Summary: We are seeking an experienced End User Support Specialist to join our team at NEC Software Solutions. As an End User Support Specialist, you will be responsible for providing technical support to our internal employees, troubleshooting hardware and software issues, and ensuring that our IT systems are...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    Job Title: End User Support SpecialistJob Summary:We are seeking an experienced End User Support Specialist to join our team at NEC Software Solutions. As a key member of our End User Operations Team, you will be responsible for providing technical support to our internal employees, ensuring they have a seamless and efficient experience with our IT...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    Job Title: End User EngineerWe are seeking an experienced End User Engineer to join our team at NEC Software Solutions. As an End User Engineer, you will be responsible for providing technical support and maintenance to our internal employees, ensuring that they have a seamless and efficient experience with our IT systems.Key Responsibilities:Resolve IT...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    Job Title: End User EngineerWe are seeking an experienced End User Engineer to join our team at NEC Software Solutions. As an End User Engineer, you will be responsible for providing technical support and maintenance to our internal employees, ensuring that they have a seamless and efficient experience with our IT systems.Key Responsibilities:Resolve IT...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    About the RoleWe are seeking a highly skilled and customer-focused End User Engineer to join our team at NEC Software Solutions. As a key member of our End User Operations Team, you will be responsible for providing exceptional technical support to our internal employees, ensuring seamless IT operations and delivering an outstanding customer experience.Key...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    Technical Support Specialist PositionWe are seeking a skilled Technical Support Specialist to join our End User Operations Team at NEC Software Solutions. The ideal candidate will be responsible for providing high-quality technical support to our internal employees, ensuring timely resolution of IT issues and maintaining a positive customer service...


  • Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at NEC Software Solutions. As a key member of our End User Operations Team, you will provide technical support and assistance to our internal employees, ensuring they have a seamless and efficient experience with our IT systems.Key...

  • Front-End Developer

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom NEC Full time

    About This Role:We are seeking a talented Front-End Developer with expertise in Blazor or equivalent web frameworks, C#, and TypeScript. Our ideal candidate will have a solid understanding of RESTful APIs, responsive design, and user experience principles.Main Responsibilities:Develop and maintain web applications using Blazor or equivalent...

  • Female Support Worker

    3 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full time

    About the Role:We are seeking a dedicated and compassionate Female Support Worker to join our team at Ashley Close, a registered care home for adults with learning disabilities.As a Female Support Worker, you will play a vital role in providing high-quality, person-centred care to our service users, supporting them with day-to-day tasks, activities, and...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking an experienced Employee Relations Specialist to join our team at Hays Specialist Recruitment Limited. As an Employee Relations Specialist, you will play a key role in driving standardization and best practices across two locations in key areas of Employee Relations.About the RoleAs an Employee Relations Specialist, you will be...

  • IT Support Specialist

    3 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Optoma Full time

    About the RoleOptoma is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing second-line support to our users, troubleshooting technical issues, and maintaining the smooth operation of our computer systems.Key ResponsibilitiesProvide technical assistance to staff, particularly...

  • Support Worker

    7 days ago


    Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full time

    Transform Lives with Walsingham SupportWe are seeking a dedicated and compassionate Female Support Worker to join our team at Ashley Close Hemel Hempstead. This is an exciting opportunity to make a real difference in the lives of our service users, who are females aged between 50-75 with Learning Disabilities, Autism, and Complex Health Conditions.About the...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    **Employee Relations Specialist - Hemel Hempstead**Hays Specialist Recruitment Limited is seeking an experienced Employee Relations Specialist to join their team in Hemel Hempstead. As an Employee Relations Specialist, you will be responsible for driving standardisation and best practices across two locations in key areas of Employee Relations.**Key...


  • Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full time

    We are seeking an experienced IT professional to join our team as an End User Operations Engineer. This role will involve providing technical support and maintenance to our internal users, ensuring they have a seamless experience with our systems and applications.The successful candidate will be responsible for resolving IT support requests, troubleshooting...

  • Female Support Worker

    4 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full time

    About the Role:We are seeking a dedicated and compassionate Female Support Worker to join our team at Ashley Close, a registered care home providing person-centred support to individuals with learning disabilities.Key Responsibilities:Support 5 adults with Learning Disabilities in their daily lives, including personal care, meal preparation, and...

  • Female Support Worker

    3 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full time

    About the Role:We are seeking a dedicated and compassionate Female Support Worker to join our team at Ashley Close, a registered care home providing person-centred support to individuals with learning disabilities.Key Responsibilities:Support 5 adults with Learning Disabilities in their daily lives, including personal care, meal preparation, and...

  • IT Support Specialist

    3 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Optoma Full time

    Job DescriptionThis is an exciting opportunity to join Optoma as a 2nd Line IT Engineer. As a key member of our IT team, you will be responsible for providing technical support and maintenance to our users. Your role will involve troubleshooting and resolving technical issues, as well as maintaining our network infrastructure and ensuring the smooth...

  • Support Worker

    4 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full time

    Join Our Team and Make a Real DifferenceAt Walsingham Support, we're passionate about enhancing the lives of people with learning disabilities, autism, and complex needs. We're seeking a dedicated and compassionate Support Worker to join our team and help us deliver high-quality care and support to our service users.About the RoleAs a Support Worker, you'll...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Full time

    Job Title: Front-End Developer with Expertise in Blazor or Equivalent Web FrameworksWe are seeking a talented Front-End Developer with expertise in Blazor or equivalent web frameworks, C#, and TypeScript. In this role, you will be responsible for developing and maintaining user-facing features for our web applications. Your technical skills and creativity...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Full time

    Job Title: Front-End Developer with Expertise in Blazor or Equivalent Web FrameworksWe are seeking a talented Front-End Developer with expertise in Blazor or equivalent web frameworks, C#, and TypeScript. In this role, you will be responsible for developing and maintaining user-facing features for our web applications. Your technical skills and creativity...