Health and Social Care Records Assistant

2 weeks ago

Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Health and Social Care Records Assistant at Avon & Wiltshire Mental Health Partnership NHS Trust.

Key Responsibilities
  • Filing and retrieving Health and Social Care Records on a daily basis, adhering to Trust Policies and Procedures.
  • Assisting in maintaining the Health and Social Care Records in a tidy order while transferring between departments.
  • Ensuring incoming and outgoing post is in a tidy order, ready for despatch, and delivering Health & Social Care Records to other areas as needed.
  • Providing administrative support in response to Subject Access Requests and ensuring compliance with the Data Protection Act.
  • Liaising with professional and administrative staff within the Trust on issues related to Health and Social Care Records.
  • Receiving and responding to telephone calls and enquiries related to Health and Social Care Records issues.
  • Assisting in the sorting of incoming mail and ensuring outgoing mail is despatched in a timely manner.
  • Supporting the Records Manager in collating information required for clinical and administrative processes.
  • Providing statistical information as requested by the Records Manager.
  • Monitoring stationery supplies and re-ordering as necessary.
  • Providing assistance to other colleagues to ensure the efficient running of the Health and Social Care Records Department.
Person Specification
  • Essential:
    • Good standard of education, minimum 3 GCSEs or equivalent.
    • Computer literate with knowledge of Microsoft Word and Excel.
    • ECDL or equivalent.
    • Knowledge of Health Records and Systems.
    • Organisational skills.
    • Good understanding and working knowledge of the Data Protection Act 2018, GDPR Health Service Circular 1999/053, and the Freedom of Information Act.
    • Ability to work under own initiative.
    • Experience of dealing with patients and/or relatives.
    • Good team player.
    • Patience.
    • Flexible.
    • Full driving licence.
  • Desirable:
    • Knowledge of Mental Health Records.
    • Minimum of two years health record experience.
    • Experience of Subject Access Requests.
About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services to approximately 1 million people living in Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire, and in parts of Dorset. Our outstanding people promote mental health and wellbeing, and we recognise that happy and fulfilled employees give better care. We actively encourage applicants from all backgrounds and are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community.

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