Network Connectivity Service Manager

6 days ago


Harrogate, North Yorkshire, United Kingdom Leidos Full time

Job Summary

Leidos is seeking a highly skilled Project Manager to support the Digital Modernization Sector's service processes, projects, and procedures. The successful candidate will be responsible for coordinating with stakeholders to determine service-specific changes needed throughout the life of the Service via Service Fulfillment and execution of Network Connectivity Service requests.

Key Responsibilities

  • Act as the focal point on service planning and performance coordination with other enterprise IT service providers and stakeholders.
  • Ensure all engineering and operation systems work together, from managing business and management aspects to making sure each part is engineered correctly to meet functional and technical requirements.
  • Identify and coordinate with stakeholders to communicate and resolve problems within specific projects and service offerings.
  • Support and lead cross-functional teams to drive shared accountability and mutual commitment to program delivery and objectives.
  • Serve as the contact for program information, manage key relationships, and host reviews for site and enterprise projects.
  • Ensure timely and accurate milestone reviews and routine reports are conducted on assigned projects.
  • Lead escalations and communication on program status and issues to associates in technical, non-technical, and executive leadership functions.

Requirements

  • TS SCI CI Poly clearance.
  • 16 years of experience in a combination of work history and education.
  • Excellent communication, personal, and governance skills.
  • Background in IT, computer systems engineering, systems engineering and analysis, or project management.
  • Experience with service or product management.
  • Exceptional organizational and critical thinking skills.
  • Experience with stakeholder management.

Desired Qualifications

  • Expertise within a defined network service area.
  • Demonstrated ability to effectively work with senior and executive level government staff.
  • Project Management experience.

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