Learning Technology Advisor

7 days ago

London, Greater London, United Kingdom Fuse Universal Full time
About Fuse Universal

We're a leading provider of innovative learning solutions, dedicated to empowering organizations to unlock the knowledge and expertise of their people. Our mission is to redefine the way people and organizations learn and communicate, and we're seeking a talented Presales Consultant to join our team.

Job Summary

We're currently seeking a dynamic Presales Consultant to join our sales team, remotely based, at Fuse Universal. This is an exceptional opportunity to step into a role with significant growth potential as we expand our services to meet the growing demand for our learning solutions.

About the Role

As a Presales Consultant, you will act as a trusted advisor for clients during the sales process, engaging with new clients to understand their strategic objectives and business requirements. You will be responsible for presenting and demoing our capabilities, emphasizing the platform's unique abilities to solve complex learning challenges.

Key Responsibilities
  • Client Engagement: Engage with clients and prospects to understand their business needs and challenges related to digital learning.
  • Technical Assurance: Provide technical reassurance to clients on our capabilities to effectively impact learning in the flow, addressing technical queries and concerns related to integrating our platform into a learning ecosystem.
  • Solution Creation: Develop customized solutions that meet the specific needs of clients, working closely with sales, product, and services teams.
  • Industry Expertise: Maintain a deep understanding of the learning market and competitive landscape, continuously learning and staying updated on industry trends and advancements in learning technologies.
  • Communication and Presentation: Conduct compelling presentations and demos that capture and maintain audience attention, communicating technical concepts clearly and effectively to both technical and non-technical audiences.
  • Collaboration: Collaborate with sales, product, and marketing teams to refine our value proposition and competitive positioning, providing feedback from clients to help shape product development and improvement.
Requirements
  • Passion for Learning Technologies: Deep knowledge of the learning market, including LMS platforms, content libraries, and compliance systems.
  • Technical Background: Proven experience in a Presales role within the learning technology industry.
  • Customer Engagement Skills: Strong ability to engage customers in a consultative manner, understanding their business challenges and advising on tailored solutions.
  • Communication Skills: Excellent presentation and communication skills with the ability to engage and influence stakeholders at all levels.
  • Solution-Oriented Mindset: Demonstrated ability to create solutions and solve problems for L&D and learning tech leaders.
  • Lifelong Learner: Open-minded and willing to continuously learn and adapt to new challenges and technologies.
  • Proven Track Record: A history of successful client engagements and solution creation.
What We Offer
  • Remote-first and flexible working
  • Home-working and Wellbeing allowance
  • Learning & Development - peer and platform learning
  • Comprehensive Health Insurance with Vitality
  • Perkbox - enjoy a wide range of benefits, discounted shopping and services
  • Annual leave: 25 days + day off on your birthday + all bank holidays
  • Employee Assistance Programme
  • Enhanced parental leave
  • Cycle to Work scheme
  • Company social events
  • Employee recognition awards: employee of the month, long service awards, and our employee referral scheme

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