Retail Relationship Manager

6 days ago


Cambridge, Cambridgeshire, United Kingdom PayPoint Group Full time
Job Details: Retail Relationship Manager

As a key member of the PayPoint Group team, you will be responsible for delivering sales volumes, revenue growth, and installation & training across the range of PayPoint products within the Norwich, Cambridge, Ipswich, and Peterborough territories.

Key Responsibilities:

  • Provide installation, training, and excellent early life support to all new retailers.
  • Correctly and proactively sell PayPoint products into existing businesses within defined territory.
  • Journey plan effectively using CRM, prioritizing calls by "opportunity" and/or as directed by your line manager.
  • Comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
  • Visit all leads and opportunities within agreed lead generation SLAs.
  • Attend, participate in, and present at team/accompaniment days.
  • Maintain in-depth knowledge of PayPoint products, including EPOS.
  • Ensure standard of work, completion of PayPoint contracts, and capturing of ID is of the highest standard and in line with PayPoint policies and procedures.
  • High personal conduct, appearance, and role modeling values to reflect the professionalism of PayPoint Retail Services Field Team.
  • Self-motivated.
  • Must hold a full valid driving license.

About the Role:

This is an exciting opportunity to join the PayPoint Group team and contribute to the success of our business. As a Retail Relationship Manager, you will be responsible for building and nurturing strong retailer relationships across the territory, providing installation, training, and excellent early life support to all new retailers, and delivering sales volumes, revenue growth, and installation & training across the range of PayPoint products.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.



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