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Front of House Coordinator

2 months ago

London, Greater London, United Kingdom Focus Resourcing Full time

Job Summary:

We are seeking a highly organized and friendly Receptionist to join our team at Focus Resourcing. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.

Key Responsibilities:

  • Greeting and Directing Visitors: Welcome and direct visitors to their destinations, ensuring a warm and professional welcome.
  • Telephone Management: Answer incoming calls in a timely and professional manner, handling inquiries and directing calls to the relevant team members.
  • Visitor Management: Maintain accurate records of visitor arrivals and departures, ensuring a secure and organized environment.
  • Meeting Room Management: Coordinate the booking and management of meeting rooms, ensuring seamless and efficient use of facilities.
  • Refreshments and Hospitality: Offer refreshments to visitors while they wait, demonstrating a warm and welcoming approach.
  • Front of House Presentation: Ensure the reception area is tidy, well-presented, and reflects the high standards of Focus Resourcing.

Requirements:

  • Professional Presentation: Maintain a professional and polished appearance at all times.
  • Excellent Communication Skills: Demonstrate exceptional verbal and written communication skills, ensuring clear and concise interactions with clients and colleagues.
  • Reliability and Friendliness: Show a commitment to delivering high-quality service, with a friendly and approachable demeanor.
  • Commitment to Booking: Demonstrate a willingness to commit to the length of the booking, ensuring seamless and efficient service delivery.