Customer Service Representative
6 days ago
Job Summary
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Hungry Horse. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and creating unforgettable moments for our guests.
Key Responsibilities
- Provide top-notch customer service, ensuring that every guest feels valued and cared for.
- Work collaboratively with our kitchen and bar teams to deliver seamless service and exceed customer expectations.
- Develop a deep understanding of our menu and drinks offerings, making recommendations to customers and promoting our signature dishes and drinks.
- Contribute to a positive and inclusive team culture, supporting your colleagues and helping to drive sales and revenue growth.
What We Offer
- A competitive salary and benefits package, including pension contribution.
- The opportunity to further your career across our well-known brands, with training and development opportunities at every level.
- A 33% discount on all food and drink for you and 15% for your loved ones across our brands.
- A free employee assistance program, providing mental health, well-being, financial, and legal support.
About Us
Hungry Horse is a leading pub chain, dedicated to serving up delicious food and drink in a welcoming and inclusive environment. We're passionate about creating memorable experiences for our guests and building strong relationships with our communities.
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