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Claims Handler
2 months ago
We are seeking a highly organized and dynamic Claims Handler to join our Fleet and Specialist product team.
This individual will be responsible for proactively managing a portfolio of Fleet and Specialist products in motor claims from start to settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire, and Third-party Personal Injury claims (Portal and Non-Portal).
The successful candidate will provide an exceptional level of service and relationship management to our Fleet customers, ensuring timely communication and resolution of claims.
Key Responsibilities:- Validate all claims for indemnity and fraud
- Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage
- Accurate quantum assessment of claims presented using relevant tools
- Minimize indemnity spend through commercial decision-making
- Accountability for own performance against set objectives
- Assist with coaching and mentoring of less experienced handlers
- Significant PI and/or credit hire claims experience
- Commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules, and hourly rate costs
- Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal
Acorn Insurance and Financial Services Limited is a growing business with great opportunities to build your knowledge of the financial services industry.
We provide full training and continuous coaching in-house, giving you the tools necessary to help you personally grow your career with the business.
Why Choose Us:- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade and length of service
- Additional Buy and Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity and Paternity Leave
- Generous Company Pension Scheme
- Perk Box Online and High Street vouchers and discounts
- Fresh fruit Deliveries twice a week
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Free self-development and qualifications via Magpie Learning
- A comprehensive Mental Health support with a wide network of mental health first aiders and free counselling sessions
- Free Hot Drinks
- Regular Employment Engagement including ongoing competitions with fantastic prizes