Healthcare Administrative Assistant
4 weeks ago
Position Overview
The role involves delivering a thorough administrative service within the Neurosurgery department. This position supports the Band 4 Specialty Coordinator in providing secretarial assistance to the Consultants and the broader medical team, ensuring tasks are completed efficiently and promptly. This role is part of a professional, multi-skilled team dedicated to the Neurosurgery Service.
Key Responsibilities
The primary duties of this position include the effective management of departmental and patient administration systems, ensuring compliance with all Trust Policies and procedures.
About Our Organization
At University Hospitals Plymouth NHS Trust, we prioritize our people. Every staff member plays a crucial role in making a difference. Our patients are central to our mission. Joining our team means being part of a group of committed professionals who strive for innovation, clinical excellence, and exceptional customer service. We offer numerous opportunities for career advancement in a dynamic work environment. Our location provides a vibrant atmosphere with a rich history of adventure.
We acknowledge the importance of work-life balance and welcome requests for flexible or part-time work arrangements. Interested candidates are encouraged to discuss these options with the recruiting manager before submitting their application. We are dedicated to considering all requests seriously. We also encourage applications from individuals of diverse backgrounds, as we believe diversity enhances our teams.
Job Duties
- Typing dictations
- Organizing patient correspondence
- Scheduling outpatient appointments
- Coordinating theatre bookings
- Managing patient tracking lists
- Responding to patient inquiries via phone
- Addressing data quality issues
- Performing additional administrative tasks as required
Candidate Requirements
Experience
Essential
- Administrative experience
- Previous experience within the NHS
Desirable
- Proven secretarial experience in the NHS
Education
Essential
- GCSEs in Math and English (grades A-C) or equivalent qualifications
- Demonstrable administrative experience
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