Administrative Assistant

2 months ago


Plymouth, Plymouth, United Kingdom Beacon Medical Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Beacon Medical Group. As an Administrative Assistant, you will play a vital role in supporting the day-to-day operations of our practice, ensuring the smooth delivery of administrative tasks and providing exceptional patient care.

Key Responsibilities
  • Assist with the recall process to enable the practice to meet its targets.
  • Ensure administrative and clerical duties within the Practice are carried out within the Practice's guidelines and policies.
  • Enable the smooth registration of new patients, including meeting standards / targets.
  • Carry out administrative tasks relating to patient records, including scanning, filing, document management, and ensuring patients can access reports, prescriptions, and other relevant information.
  • Other work as required to meet the needs of the administration team.
Administrative Support
  • Provide administrative support for the Careers team, identifying newly registered carers and coding to aid any support needed in the future.
  • Provide administrative support for new and emerging clinics, such as MSK, managing waiting lists, booking appointments, chasing results, and keeping patients informed.
  • Maintain Shared Care data base, including administration of contracts for Shared Care Medicine.
Communication and Teamwork
  • Communicate effectively with other team members, patients, and carers.
  • Recognize people's needs for alternative methods of communication and respond accordingly.
Quality and Continuous Improvement
  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
Person Specification
  • Evidence of a good general standard of education.
  • Good IT skills.
  • NVQ Administration level 2 or equivalent level of experience.
  • Experience in a similar role will be considered.


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