Heating Services Coordinator

1 day ago

Larbert, Falkirk, United Kingdom Certas Energy UK Ltd Full time
About the Role

We are seeking a skilled Heating Services Scheduler to join our team at Certas Energy UK Ltd. As a key member of our operations team, you will play a crucial role in ensuring the seamless delivery of our heating services to customers.

Key Responsibilities
  • Coordinate the scheduling of heating services to meet customer requirements and SLAs.
  • Work closely with the engineering team to ensure efficient and effective service delivery.
  • Communicate with customers via their preferred channel to provide timely and informative updates.
  • Manage and prioritize service work to minimize touchpoints and maximize customer satisfaction.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development within a fast-paced and dynamic environment.
  • A collaborative and supportive team culture.
  • Access to industry-leading training and development programs.
Requirements
  • Minimum 2 years' experience in a customer-facing role, with a focus on service delivery and coordination.
  • Excellent communication and organizational skills, with the ability to work under pressure.
  • Proven ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong problem-solving skills and a results-driven approach.
About Certas Energy UK Ltd

Certas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. We pride ourselves on our commitment to safety, compliance, and customer satisfaction. Our team is dedicated to delivering exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.

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