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Heating Services Coordinator

2 months ago

Larbert, Falkirk, United Kingdom Certas Energy UK Ltd Full time
About the Role

We are seeking a skilled Heating Services Scheduler to join our team at Certas Energy UK Ltd. As a key member of our operations team, you will play a crucial role in ensuring the seamless delivery of our heating services to customers.

Key Responsibilities
  • Coordinate the scheduling of heating services to ensure efficient delivery and minimal customer disruption
  • Collaborate with engineering teams to promote excellent customer service and resolve any issues that may arise
  • Manage customer communication and ensure timely updates on service schedules and progress
  • Monitor and optimize service workflows to meet customer requirements and business objectives
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools to enhance your productivity and efficiency
  • A comprehensive training program to ensure your success in the role
Requirements
  • Minimum 2 years' experience in a customer-facing role, preferably in a scheduling or operations environment
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively
  • Proven ability to work collaboratively as part of a team and build strong relationships with customers and colleagues
  • Strong problem-solving skills and ability to think critically in a fast-paced environment
  • Proficiency in Microsoft Office and other relevant software applications
About Certas Energy UK Ltd

Certas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. We pride ourselves on our commitment to customer satisfaction, operational excellence, and sustainability. Our team is dedicated to delivering exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.