Emergency Response Coordinator

1 month ago


Larbert, Falkirk, United Kingdom Falkirk Council Full time

Company Overview:

Falkirk Council is a forward-thinking local authority committed to delivering exceptional services to its community.

Salary: £27, to £29, (pro rata), plus night shift and out-of-hours allowances

Job Description:

The 24/7 Digital Alarms Hub Controller plays a pivotal role in managing critical life-saving calls for the Mobile Emergency Care Service and coordinating out-of-hours operations. This individual will be the first point of contact for the public and internal stakeholders, handling emergency and routine enquiries with professionalism and ensuring swift resolutions that support the Council and its partner organisations.

Required Skills & Qualifications:

  • Education: SVQ Level 3 or equivalent experience in a similar frontline role
  • Skills: Strong communication, customer care, numeracy, and computer literacy
  • Experience: Proficient in handling diverse enquiries with accuracy and confidentiality

Benefits:

  • Hours: 17.5 hours per week, working 2 days on, 4 days off
  • Shifts: A mix of day, evening, and night shifts, including weekends and public holidays
  • Opportunities: Potential for overtime

About This Role:

This temporary position offers flexibility and a dynamic work setting. As an emergency call handler, you'll be at the heart of our 24/7 digital operations, making a real impact on the community.


  • Emergency Care

    4 days ago


    Larbert, Falkirk, United Kingdom NHS National Services Scotland Full time

    Job Overview:The NHS National Services Scotland is seeking a highly motivated and experienced individual to fill the role of Project Support Officer in the Operational Management team for Emergency Care & Inpatients. This is a secondment/fixed term opportunity for 12 months to cover the substantive post holder's career break. As a Project Support Officer,...


  • Larbert, Falkirk, United Kingdom Ktpws Full time

    **About Ktpws**Ktpws is a leading organization in the emergency response sector, committed to delivering exceptional services to our community.Salary Information:The successful candidate can expect a competitive salary range of £27,510 - £29,555 per annum, pro rata, plus additional allowances for night shifts and out-of-hours work.About the Role:We are...


  • Larbert, Falkirk, United Kingdom NHS Scotland Full time

    We are seeking an experienced and dynamic professional to join our Emergency Department Advanced Practice Team. As an Emergency Nurse Practitioner or Trainee, you will play a crucial role in managing minor injury presentations within the ED and Minor Injury Unit.The successful candidate will be responsible for delivering expert assessment, diagnosis, and...


  • Larbert, Falkirk, United Kingdom Springfield Group Full time

    Job DetailsThe Business Accounting Coordinator will be responsible for coordinating business accounting and processing activities for the Springfield Group. This is a dynamic role that requires strong organizational skills, attention to detail, and effective communication.Key responsibilities include:Coordinating accounting and processing activities for...


  • Larbert, Falkirk, United Kingdom Cera Care Full time

    About the Role:We are looking for a skilled and dedicated Care Coordinator to join our team in Forth Valley. In this role, you will be responsible for coordinating care services to meet the specific needs of our clients. This includes matching care workers to clients based on their level and type of care required, as well as ensuring that care is delivered...


  • Larbert, Falkirk, United Kingdom Ktpws Full time

    Role OverviewWe are seeking an experienced SVQ and Career Pathways Coordinator to join our assessment centre team. The successful candidate will work closely with our SVQ and Career Pathways Manager and be part of the Social Work Training and Workforce Development Team.The role involves supporting candidates through induction, planning assessments, providing...


  • Larbert, Falkirk, United Kingdom Falkirk Council Full time

    Foundation Apprenticeship Programme CoordinatorFalkirk Council is looking for a highly motivated and experienced individual to coordinate our Foundation Apprenticeship Programme. As a key member of the Social Work Training and Workforce Development Team, you will play a crucial role in assessing and verifying social services employees who will be completing...


  • Larbert, Falkirk, United Kingdom NHS National Services Scotland Full time

    About the Role:We are looking for a skilled and dedicated individual to join our Operational Management team as a Project Support Officer. This is a temporary position to cover a colleague's career break and will last for 12 months. As a Project Support Officer, you will work closely with the Acute Services Team to ensure the smooth delivery of projects and...

  • Patient Care Advocate

    3 weeks ago


    Larbert, Falkirk, United Kingdom Cera Care Full time

    Job Summary:We are seeking an experienced Care Coordinator to join our team in Forth Valley. As a Care Coordinator, you will be responsible for coordinating care services to meet the specific needs of our clients. This includes matching care workers to clients based on their level and type of care required, as well as ensuring that care is delivered...


  • Larbert, Falkirk, United Kingdom Voluntary Sector Gateway West Lothian Full time

    About the RoleWe are seeking volunteer drivers to support our patient transport service in partnership with NHS Forth Valley.As a Patient Transport Driver, you will transport renal patients to and from the Renal Unit at Forth Valley Royal Hospital.Key ResponsibilitiesTransport patients to and from medical appointmentsProvide excellent customer service to...

  • Care Services Manager

    3 weeks ago


    Larbert, Falkirk, United Kingdom Cera Care Full time

    Job Description:We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Cera Care Ltd. in the Forth Valley Branch. As a Care Coordinator, you will be responsible for effectively managing the delivery of high-quality care services, ensuring that care workers are matched to clients based on their specific needs.Key...


  • Larbert, Falkirk, United Kingdom NHS National Services Scotland Full time

    Occupational Therapy Leadership RoleWe are seeking a Band 7 AHP Lead to join our team at the NHS National Services Scotland National Treatment Centre in Forth Valley Royal Hospital.This is an exciting opportunity for experienced occupational therapists who are passionate about delivering high-quality patient care and supporting the development of healthcare...


  • Larbert, Falkirk, United Kingdom Alexander Dennis Full time

    About the RoleWe are seeking an experienced Commercial Bid Manager to join our team at Alexander Dennis. The successful candidate will have a strong commercial acumen, exceptional communication skills, and the ability to thrive under pressure.The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience. We offer a 37-hour...


  • Larbert, Falkirk, United Kingdom Nhs Scotland Full time

    About the JobNHS Forth Valley is looking for a skilled Health Records Assistant to join their team. As a Health Records Assistant, you will be responsible for providing administrative support in the management of patient records, ensuring compliance with regulatory requirements.Key ResponsibilitiesProviding administrative support in the management of patient...


  • Larbert, Falkirk, United Kingdom Wilkinson And Associates Full time

    A Senior Accounts Professional is required to support the finance team at Wilkinson And Associates in Falkirk. This hybrid working position involves 37 hours of work per week.Your key responsibilities will include:Managing accounts payable and statement reconciliationsProcessing invoices and maintaining the sales ledgerCoordinating weekly and monthly...


  • Larbert, Falkirk, United Kingdom NHS National Services Scotland Full time

    **About the Role**We are looking for a dynamic and motivated Band 6 nurse to support the Senior Charge Nurse with the daily running of our busy Ambulatory Care day unit. As a Deputy Charge Nurse, you will be responsible for coordinating staff, problem-solving, and assisting with the management and development of the team.The ideal candidate will have...


  • Larbert, Falkirk, United Kingdom NHS National Services Scotland Full time

    Job DescriptionNHS National Services Scotland is seeking a highly skilled Medical Director to lead its critical care services. As a Senior Intensivist, you will be responsible for providing high-quality patient care and contributing to the development of our intensive care unit.The successful candidate will have extensive experience in intensive care...


  • Larbert, Falkirk, United Kingdom Contract Scotland Full time

    Contract Scotland is seeking a Construction Site Operations Manager to join our team in Scotland. As a Construction Site Operations Manager, you will be responsible for overseeing the day-to-day operations of construction sites, ensuring they are safe, efficient, and productive. Key responsibilities include:Overseeing site setup and preparationEnsuring site...


  • Larbert, Falkirk, United Kingdom Nhs Scotland Full time

    About the RoleWe are seeking a skilled Medical Screening Specialist to join our team in delivering health screening services to patients at risk of developing life-limiting complications due to liver disease. This is an exciting opportunity to improve treatment options and outcomes for our patients.Key ResponsibilitiesDeliver health screenings to patients,...

  • Care Services Manager

    4 weeks ago


    Larbert, Falkirk, United Kingdom Cera Care Full time

    About the RoleWe are seeking a skilled Care Services Manager to join our team at Cera Care Ltd. This role involves effectively managing the delivery of high-quality care services, ensuring that care workers are matched to clients based on their care needs, and working closely with our technology to empower our carers. As a Care Services Manager, you will...