Senior Homes Complaints Officer

Job Title: Senior Homes Complaints OfficerWe are seeking a highly skilled and experienced Senior Homes Complaints Officer to join our Customer Relations Team at Stonewater. As a key member of our team, you will be responsible for investigating and resolving complex stage two complaints related to our repairs and planned investment services.Key...

Pilot Scheme for Enhanced Customer SatisfactionWe're seeking a skilled Senior Homes Complaints Officer to join our Customer Relations Team at Stonewater. This fixed-term contract will focus on increasing the quality and satisfaction of our responses to complex stage two complaints related to repairs and planned investment services.The ideal candidate will...

Pilot Scheme for Enhanced Complaint ResolutionWe're seeking a Senior Homes Complaints Resolution Specialist to join our Customer Relations Team at Stonewater. This role is a pilot scheme to increase the satisfaction and quality of our responses to complex stage two complaints related to our repairs and planned investment services.The successful candidate...

About the Role:We are seeking a highly skilled and experienced professional to join our team as a Senior Complaints Manager. The ideal candidate will have a deep understanding of Complaints and technical aspects of the Energy industry. They will be responsible for leading the Complaints Department to provide the highest level of customer service and...

Fixed Term Contract for 6 months initiallyWe're proud to make things personal at Stonewater. Our customers' satisfaction matters, and we're committed to delivering exceptional service.We're now recruiting for a Senior Homes Complaints Officer to join our Customer Relations Team. The role is a pilot scheme to increase the satisfaction and quality of our...

About the RoleWe are seeking a skilled Complaints Advisor to join our team on a fixed-term contract until 1st June 2025. As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired outcomes.Key ResponsibilitiesAllocate work to the team to meet priorities and...

About the RoleWe are seeking a skilled Complaints Advisor to join our team on a fixed-term contract until 1st June 2025. As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired outcomes.Key ResponsibilitiesManage and resolve complaints and enquiries across...

About the RoleWe are seeking a skilled Complaints Advisor to join our team on a fixed-term contract until 1st June 2025. As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired outcomes.Key ResponsibilitiesManage and resolve complaints and enquiries across...

About the RoleWe are seeking a skilled Complaints Advisor to join our team on a fixed-term contract until 1st June 2025. As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired outcomes.Key ResponsibilitiesManage and resolve complaints and enquiries across...

Job DescriptionWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.Key Responsibilities:Allocate work to the team to meet priorities and deadlines, managing and monitoring outputs to meet quality and performance standards.Triage...

About the RoleWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired...

Care Team Leader RoleAbout the Role:Sanders Senior Living is seeking a dynamic Care Team Leader to join our team. As a Care Team Leader, you will be responsible for planning and providing high-quality care to our residents, ensuring they feel safe, respected, and independent.You will lead a team of Care Assistants, ensuring they maintain the highest care...

About the RoleWe are seeking a highly skilled and experienced Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling function, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManage a portfolio of complex...

About the RoleWe are seeking a highly skilled and experienced Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling function, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManage a portfolio of complex...

About the RoleWe are seeking a skilled Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling function, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the...

About the RoleWe are seeking a highly skilled Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling team, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving...

We are seeking a highly skilled and experienced Senior Complaints Manager to join our team at Yü Group. The ideal candidate will have a strong background in customer service, with a minimum of 5 years of experience in a complaints department.The role involves managing complex complaints and team escalations, providing advice and guidance to ensure effective...

About the RoleWe are seeking a skilled Home Claims Handler to join our team at Hastings Direct. As a Home Claims Handler, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the optimum financial...

About the RoleWe are seeking a Senior Complaints Manager to lead our Complaints Department and provide the highest level of customer service and resolution to complaints and enquiries.Key ResponsibilitiesComplaints Resolution: Ensure that customers are responded to within SLAs and kept updated within agreed time scales.Regulatory Compliance: Ensure...

We are seeking a highly skilled Senior Children's Home Manager to lead our team in Leicester. The ideal candidate will have experience in managing children's homes and a proven track record of performance management.Key Responsibilities:Lead a team of staff in a children's home setting.Ensure compliance with Ofsted framework and associated...