Operational Support Assistant

2 months ago

Sutton Coldfield, Birmingham, United Kingdom London Borough of Sutton Full time

About the Role

This is an exciting opportunity to work for a forward-thinking care provider, who will support you to be the best you can be in your chosen field.

As our new Operational Support Assistant, you will play a vital role in providing administrative and general office support, including answering telephones, distributing information, and managing stock.

You will work closely with the Implementation and Innovation manager to learn about Technology Enabled Care (TEC) and take and process new referrals for clients.

Key responsibilities will include scheduling appointments, liaising with customers and third-party services, and assisting with promotional activities and local marketing campaigns.

You will also be responsible for managing stock, processing client data, and handling client information in a sensitive and confidential manner.

About You

We are looking for someone who identifies and aligns with our company values:

  • We keep our promises.
  • We empower people to be accountable for their actions and performance.
  • We help people with empathy, courtesy, dignity, and kindness.
  • We show respect and are trusted by our colleagues, suppliers, and customers.
  • We believe in teamwork and are passionate about our work.
  • We encourage innovation and the development of technology.
  • We embrace change and seek to achieve excellence.
  • We deliver cost-effective, efficient, and safe healthcare solutions.

Qualifications and experience required:

  • Deliver a service with empathy and care.
  • Ability to manage own workload and work unsupervised.
  • Ideally has driving license and use of a taxed and appropriately insured vehicle for business use.

What We Offer

  • 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays) Pro rata
  • Continued professional development, training, and learning support and opportunities for career progression.
  • Pension scheme
  • Healthcare scheme
  • Life assurance
  • Cycle to work scheme.
  • Care First employee assistance program including free counselling.
  • Access to Perkbox discount platform
  • Free uniform
  • Free DBS check

We welcome applications from all sections of the community as an equal opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.

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