Golf Operations Assistant

3 weeks ago


Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full time

About the Role

This is a 40-hour contract working 5 days out of 7, providing excellent service to customers within all functions of the Golf Operation and supporting the Golf Operation Management team in the smooth running of the Derby, PGA National and famous Brabazon Golf Course, whilst maximising all revenue opportunities.

You will be responsible for:

  • Undertaking and completing starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis
  • Operating the Golf course shuttle bus, Bag Store and Bag Drop facility as and when necessary
  • Dealing with customer enquiries and queries in a polite and professional manner
  • Having an understanding and awareness of the resort and promoting The Belfry and facilities to customers at every opportunity
  • Maximising revenue and departmental targets to increase revenue for the golf operation

About You

The ideal candidate will be passionate about golf and have experience either playing golf or coming from a golfing background. You will also be

• Guest-focused and able to deliver exceptional customer service.

• A clear and confident communicator

• Passionate about working in a high-quality golf resort environment that celebrates individual and team success

Belfry Benefits

Wellness

• Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

• Team social events throughout the year

• Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'

• The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

• Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want

• Healthcare schemes: life assurance, 24-hour GP, health cash-plans

• Employee Assistance Programme

• The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing Some Appreciation

• Long service awards

• Additional paid holiday for long service

• Reward Vouchers

• Free meals on shift in our canteen

• Annual Belfry awards

• Team appreciation events

• Fantastic resort discounts across restaurants, bars, retail, and golf

• Bed & Breakfast from £35 per room

• Free staff parking

• Subsidised taxi service for those who don't drive

• Live-in accommodation for up to 3 months

• Relocation bonuses

Learning & Development

• Excellent training and career opportunities

• Internal career pathways programmes

• Access to The Belfry Campus Learning

• Commitment to developing our team through apprenticeship programmes

Making a Difference

§ Belfry ESG committee, dedicated to delivering an environmentally sustainable business

§ Supporting industry, local and national charities

§ Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes



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