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Golf Operations Assistant
1 month ago
This is a 40-hour contract working 5 days out of 7. As a Golf Operations Assistant, you will provide excellent service to customers within all functions of the Golf Operation and support the Golf Operation Management team in the smooth running of the Derby, PGA National, and famous Brabazon Golf Course, while maximising all revenue opportunities.
Your Responsibilities- Undertake and complete starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis.
- Operate the Golf course shuttle bus, Bag Store, and Bag Drop facility as and when necessary.
- Deal with customer enquiries and queries in a polite and professional manner.
- Have an understanding and awareness of the resort and promote The Belfry and facilities to customers at every opportunity.
- Maximise revenue and departmental targets to increase revenue for the golf operation.
The ideal candidate will be passionate about golf and have experience either playing golf or coming from a golfing background. You will also be:
- Guest-focused and able to deliver exceptional customer service.
- A clear and confident communicator.
- Passionate about working in a high-quality golf resort environment that celebrates individual and team success.
Wellness
- Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club.
- Team social events throughout the year.
- Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'.
- The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support.
- Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want.
- Healthcare schemes: life assurance, 24-hour GP, health cash-plans.
- Employee Assistance Programme.
- The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people.
Showing Some Appreciation
- Long service awards.
- Additional paid holiday for long service.
- Reward Vouchers.
- Free meals on shift in our canteen.
- Annual Belfry awards.
- Team appreciation events.
- Fantastic resort discounts across restaurants, bars, retail, and golf.
- Bed & Breakfast from £35 per room.
- Free staff parking.
- Subsidised taxi service for those who don't drive.
- Live-in accommodation for up to 3 months.
- Relocation bonuses.
Learning & Development
- Excellent training and career opportunities.
- Internal career pathways programmes.
- Access to The Belfry Campus Learning.
- Commitment to developing our team through apprenticeship programmes.
Making a Difference
- Belfry ESG committee, dedicated to delivering an environmentally sustainable business.
- Supporting industry, local, and national charities.
- Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes.
